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Funn quizz 2

Total questions: 17

Worksheet time: 9mins

Name
Class
Date
1.

An Organisational structure is

a)

Shows where an employee goes to in case of an emergency

b)

is the levels of management and division of responsibility in a business

c)

a diagram that shows how everybody is linked to each other in terms of departments in an organization

d)

shows how many subordinates report to one manager

2.

Chain of command

a)

The route through which orders are passed down in the hierarchy.

b)

Authority to pass down from superior to subordinate.

c)

The internal structure of a business as shown by an organisation chart.

d)

The right to command and make decisions.

3.

Span of control is

a)

The order or levels of responsibility in an organisation from the lowest to the highest.

b)

The number of people a person is directly responsible for in a business.

c)

How much control a manager has over the operations in a department

d)

People in the hierarchy who work under the control of a senior worker.

4.

What are communication barriers?

4 lines
5.

A department is

a)

A section in a business where all employees have similar skills and specialise in particular activities.

b)

Routes along which communication might travel in a business.

c)

People in the hierarchy who work under the control of a senior worker.

6.

A Job description is

a)

A personal profile of the type of person needed to do a particular job.

b)

A document that shows clearly the tasks, duties and responsibilities expected of a worker for a particular job.

c)

A document used by a job seeker which lists personal details, qualifications, work experience, referees and other details.

d)

The use of recognised channels when communicating.

7.

Features of a tall organizational structure

a)

Many layers/levels of management

b)

Higher chances of promotion

c)

It can take a long time for important decisions to reach the workers.

d)

Wide span of control

8.

Explain what is meant by a democratic style of leadership?

4 lines
9.

A theory about motivation where employees are motivated by 2 sets of factors ; they are :

(a)  

10.

What was the benefit of applying Taylor's theory to businesses?

a)

Workers worked harder and produced more output. The extra output of a worker is worth more that the worker's increase in pay.

b)

labour turnover was very low

c)

The company saw an increase in its revenue

d)

The workers never felt demotivated and that it was easy for the firm to pay money to the workers rather than reward them with non financial motivators

11.

Just state the five hierarchy of needs proposed by Maslow?

4 lines
12.

Financial rewards to an employee will be:

a)

promotion

b)

a good work environment

c)

bonuses

d)

commission

e)

praise

13.

Define full time employment

4 lines
14.

Induction training is

a)

Training away from the place of work, e.g at a college, being instructed by specialist trainers

b)

Training at the place of work-watching and being instructed by experienced workers.

c)

Training for new employees explaining the business structure,activities and procedures.

d)

putting workers together on a team/ group so that they can work together

15.

Write any 3 stages from the recruitment and the selection process.

4 lines
16.

Why do workers join a trade union?

a)

Improved conditions of employment like better pay , better hours of work

b)

Strength in numbers

c)

To be in the good books of the managers

d)

To know each employee better

17.

What are the disadvantages of recruiting workers internally?

4 lines