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WorksheetsPost COVID SOP
Total questions: 15
Worksheet time: 5mins
How often do you need to disinfect work station?
After each shift or when changing users
There is no need to disinfect any surfaces
Every 30min
Every 45min
What is the procedure for the luggage room?
The guests are not allowed to leave luggage with us
Every bag and suitcase handle will be disinfected before entering the luggage room
Every bag and suitcase handle will be disinfected before entering the luggage room and when returning it to the guest
There are no new rules, same as before
How often is touch point disinfection carried out?
Every 15min
Every 30min
Every 45min
Every 60min
How many people can use the lift at the same time?
As many as can fit
1
2
3
How many people can be in staff changing rooms at the same time?
1
2
3
No Limit
Please choose correct statements regarding the events taking place in the hotel
The use of common hangers should be avoided
Virtual site inspections will be promoted during phase 1
Whenever possible, a fixed numbered seat will be assigned to each participant, which will be used for the duration of the event
To allow the presentation by a speaker, the person will be placed at least two meters away from any other person
Please choose correct statements (regarding BAR service)
Face masks are mandatory use for staff in contact with food and/or beverages
Gloves should not be worn during food handling
The staff must wear gloves and a mask if they cannot assure the safety distance with the customers
All of the above are false
What water temperature should be reached by dishwasher in the bar to ensure disinfection of items?
70 C
80 C
90 C
100 C
In Stage 2 Breakfast Service, which are correct?
Cutlery must be offered in a sealed packaging and with Room Mate safe label
Breakfast will be served in a sealed and single-use box, with its breakfast menu inside
Guests are not allowed to sit in front of each other except when travelling and staying together
Upon guest opening their room door, while maintaining 2m distance, we will greet the guest and instruct where the breakfast box has been placed
How many delivery guys can enter the hotel?
A delivery goods area must be set up, in which the supplier does not have to enter the hotel
1 keeping distance with staff
2 keeping distance with staff
3 keeping distance with staff
Will there be drinking water available for guests?
The water Egg filled with fresh water
No water available to limit touching of objects
Complimentary water in the room
we will offer individual bottles to guests at the reception
In case a guests needs a thermometer, where is it stored?
We will not give a thermometer to limit touching of objects
The Thermometer is stored in Merijn's / Javi's Office
The Thermometer is stored in Emily’s Office
The Thermometer is stored in BO safe
When the guest orders food from external company, we will..
Bring it to the room
Tell the guests this is not allowed
Let the delivery guy bring the order to the room
We will ask the guest to pick up the food from FO
If there is a host position..
They will carry guests luggage to the room
They will Disinfect touch points regularly
He/She will be in charge of pressing elevator buttons
They Stand as close to the guests as possible so guests feel welcome
What is Sanitary Station ?
A sanitary station is a stainless steel funnel/sink with a tap for washing hands
This new designated area will be placed in each Reception area where we will always have available hydrogel and tissues
Sanitary stations are very efficient and are used in all kinds of industry for hand and boot cleaning
