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Worksheets

CS Team

Total questions: 4

Worksheet time: 2mins

Name
Class
Date
1.

Which is the Order Fill Rate T-Code?

a)

ZSD_ORDERFILL_REPORT

b)

ZAS_ORDERFILL_REPORT

c)

ZS_ORDERFILL

d)

ZSS_ORDERFILL_REPORT

2.

Who is Belinda's Manager?

a)

Brian I.

b)

Brian C.

c)

Peter Kim

d)

Brian Holmes

3.

What's the first step when processing a claim?

a)

fill the claim form

b)

review the invoices/evidence/photos/items

c)

submit it to the vendor

d)

to ask the retailer

4.

When an SKU has status 9, what does it means?

a)

Active

b)

Non stock

c)

Closeout

d)

Restricted