Which of the following is the type of assets classification?

What are the elements of successful integration to the human resource function?

I. Reduce operating costs.

II. Increase operating costs

III. Reduce customer satisfaction and shareholder value.

IV. Increase customer satisfaction and shareholder value.

What are the elements to validate and assess of key development strategies?

I. Company culture

II. Costs of poor quality

III. Company investment

IV.Employee satisfaction

Which of the following is NOT referring to effective execution decisions?

Which of this statement is true about work plan execution process?

Choose the right items to consider when you are doing a marketing campaign.

I. Customers’ expectations

II. Be selective whom you want to talk to

III. Pricing structure to maximize your profits

IV. Right product mix and services to best meet customer needs

The followings are customers’ basic buying needs pertaining to the product.

I. Durability

II. Sale ability

III. Performance

IV. Appearance

Please arrange it in orderly manner the stages of customers expectation

I. The one with no expectation at all

II. The expectation in the form of simplicity

III. The expectation in the form of regulations and specifications

IV. The most moderate expectations and customers expectation towards product.

What are the elements to define how the team will perform its essential functions?

I. Handle and resolve conflicts

II. Make different work decision

III. Do the routine communication

IV. Force the workers to achieve target

What are the correct statements on assigning people to work tasks?

I. Available to work on the team works

II. Negotiate agreements with them and their managers

III. Help others to begin developing interpersonal relationships

IV. Validate the individuals who will be performing the works function

What is the element of planning work execution?

Which of the followings is NOT referring to effective execution decisions?

What are the disadvantages of in-house premises for conducting training?

I. High cost for room rentals and preparations

II. Trainees are easily distracted by the demands of their daily jobs

III. Training room cannot accommodate large number of trainees and limited facilities

IV. The environment gives no sense of excitement to motivate and uphold trainee’s commitment

Please select the right personnel who should conduct training.

I. Training consultants and vendors

II. Anybody who can talk and preach

III. Full-time trainers employed by the employer

IV. Senior and experienced staff to share their knowledge and skills with peers

Before conducting Training Need Analysis (TNA), the organizer should identify the followings

I. The gender and age

II. The educational levels of the potential trainees

III. The language abilities of the potential trainees

IV. The expected number of participant who need training

During the process of Training Need Analysis (TNA), various sources are referred to in order to obtain information for analysis. This task includes;

I. Data in job descriptions of the employees in personal files.

II. Performance appraisal forms which identify individual training needs.

III. Questionnaires issued to managers to identify the training needs of their subordinates.

IV. Questionnaires issued to employees to identify the training courses they think helpful in their daily functions.

What are the main products of job analysis?

I. Job vacancies

II. Job descriptions

III. Job recruitments

IV. Job specifications

What are the most common reasons for a vacancy to occur?

I. Dismissals

II. Resignations

III. New positions

IV. Filling up vacancy

If management feels that the resignation of an employee represents a big loss, what would be the appropriate actions to be taken before new recruitment is done?

I. Remind the staff not to resign

II. Examine the reasons for resignation

III. There are plenty of good workers in the market

IV. Take necessary actions to prevent such occurrences