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Unit 2 AoS 3 Staffing

Total questions: 18

Worksheet time: 9mins

Name
Class
Date
1.

The employment cycle is comprised of three main phrases (the phrases should be listed in sequential order)

(a)  

2.

For most businesses, determining staffing needs is

a)

only happening after an economic downturn

b)

an ongoing process

c)

conducted when the business is first open

d)

carried out when the businesses are about to go collapse

3.

Human resource planning in the establishment phase of the employment cycle requires a business to constantly monitor and plan:

a)

the number of employees required

b)

their qualifications, including skills, previous experience and knowledge

c)

when and where these employees will be needed

d)

All of the above

4.

The workplace issues that will arise due to the introduction of technology include

a)

retraining existing employees

b)

redundancy

c)

increasing the number of employees

d)

reducing pay rates

5.

A written statement describing the employee's duties, and tasks and responsibilities associated with the job is

a)

job analysis

b)

job specification

c)

job description

d)

job design

6.

Job design details the number, kind and variety of tasks that individual employees perform in their jobs.

a)

True

b)

False

7.

Job enrichment means

a)

employees are given more things to do within the same job

b)

employees switch, for a period of time, from one job to another

c)

employees are given more control and independence over how they do their work

8.

The purpose of job enlargement is

a)

to provide job variety and a greater challenge for employees

b)

to give employees a more comprehensive view of the business or the production process

c)

to make the job more interesting and challenging

9.

External recruitment refers to the method of finding suitable applicants from inside the business.

a)

True

b)

False

10.

One advantage of internal recruitment is

a)

applicants may be set in their ways and not open to new ideas

b)

costs of advertising the position are reduced

c)

there is a wider range of applicants to choose from

11.

A poor selection process will lead to

a)

increased labour turnover

b)

decreased absenteeism rate

c)

satisfied employees

d)

all of the above

12.

Psychological testing

a)

tests specific skills that are needed to carry out the relevant work

b)

attempts to reveal aspects of a person's character and personality that may affect their ability to perform the work tasks required

c)

provides details such as qualifications and previous work experience

d)

reveals the candidate's personal interests and hobbies

13.

The next step after the interview is

a)

reference checks

b)

application form

c)

online testing

d)

psychological testing

14.

Providing the applicant with an opportunity to ask questions about the job and the workplace is an advantage of which selection method?

a)

psychological testing

b)

work testing

c)

interviews

d)

online selection

15.

How many weeks per year do full-time employees receive for annual leave?

a)

6 weeks

b)

2 weeks

c)

8 weeks

d)

4 weeks

16.

(a)   means achieving the right combination of time devoted to work and time devoted to personal or family life.

17.

The process of (a)   introduces new employees to the job and shows them where they can find the basics they need to begin the job.

18.

One effective way of conducting induction program is

a)

letting them get used the workplace themselves (independent learning is always good)

b)

giving new employees as many training materials as possible

c)

providing hands-on training where necessary