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Future Issues in Marketing Communications

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

The function of communications is about the creation of messages about places, services and products and brands for consumption.

a)

True

b)

False

2.

Marketing communication is about the provision of information to a defined audience, including an understanding of how the information is received.

a)

True

b)

False

3.

The importance of marcom is generally concerned with sales promotion or building up of awareness about and a favourable attitude towards an organisation’s offering to a market.

a)

True

b)

False

4.

The IMC solution follows below essential targets in order to market customer's travel services, except:

a)

growing overall internet reputation of the travel destination

b)

enhancing “searchability” of the partner’s web page over search engines

c)

reducing awareness among potential stakeholders worldwide

d)

attracting additional highly targeted traffic (direct and from SE) to partner’s website

5.

_____________ is more or less all about targeting people with over 100,000+ followers and asking them to advocate the brand messaging.

a)

Influencer marketing

b)

Video marketing

c)

Voice technology

d)

Augmented reality

6.

______________ is an easy to the eye, interactive, and fun way for brands to communicate with its consumers.

a)

Influencer marketing

b)

Video marketing

c)

Voice technology

d)

Augmented reality

7.

_________ is making all the right sounds and is expected to be one of the most disruptive technologies in the years to come.

a)

Influencer marketing

b)

Video marketing

c)

Voice technology

d)

Augmented reality

8.

Via ___________ brands can promote, advertise, and showcase their products and services to consumers in the most surreal and immersive of ways.

a)

Influencer marketing

b)

Video marketing

c)

Voice technology

d)

Augmented reality

9.

There will be increasing complexity in consumer purchasing decisions according to below points, except:

a)

Consumers use all kinds of media to make shopping decisions.

b)

Consumer categories like mainstream, or high and low end, are starting to appear.

c)

People select which consumer products they want to buy with an unbalanced mix of emotions and rationale.

d)

Segmentation is getting more complex as the same customer can buy one high end product and one low end product at the same time.

10.

Personalization in product design and communications will be more prevalent with the help of big data, social media and flexible manufacturing, as more companies are learning to offer customized products and designs.

a)

True

b)

False

11.

Mobile communications are becoming the center of marketing as companies tend to communicate with consumers more and more via their mobile devices.

a)

True

b)

False

12.

Transparency will dictate brand-customer relationships as companies are learning the lesson that if they aren’t truthful, they will pay the price and get more loyal customers.

a)

True

b)

False

13.

Personalized data-driven marketing will become more friendly with the help of big data, companies will get keep getting better at targeting you and communicating with you in the most effective way.

a)

True

b)

False

14.

More accurate metrics will continue to emerge as there are many ways to measure online activity such as likes on Facebook, clicks on articles, and so on – but many of them are not fully meaningful yet.

a)

True

b)

False

15.

The marketing organization will increasingly move from digital silos to integrated teams.

a)

True

b)

False

16.

Tourism and hospitality organisations cannot overcome a range of challenges and achieve success through the use of integrated and strategic marketing communications.

a)

True

b)

False

17.

Aggressive counter-marketing communications make consumers become more interested in the messages which are irrelevant to their values and not directed towards their needs.

a)

True

b)

False

18.

Consumers use all kinds of media to make shopping decisions and it’s becoming increasingly harder to put the people that buy certain products than it used to be.

a)

True

b)

False

19.

Because of big data, social media and flexible manufacturing, more companies are not offering customized products and designs.

a)

True

b)

False

20.

Tourism and hospitality organisations can overcome a range of challenges and achieve success through the use of integrated and strategic marketing communications.

a)

True

b)

False