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WorksheetsProject Resource Management I (20)
Total questions: 20
Worksheet time: 10mins
You have been assigned as project manager on what could be a “bet the company” project. You realize that to be successful you need to exercise maximum control over project resources. You are both a manager and a leader in resource management. This means you must—
Focus on emotional intelligence
Model professional and ethical behavior
Select the team resources with the needed competencies
Recognize and promote diversity
As the project manager, it is your goal to build a high-performing team. On your project, four of your nine team members know one another, but five are new to you and the rest of the team. As you work in team building, your objective is to—
Provide recognition and rewards
Reach consensus on team issues
Help team members work together effectively
Try to solve team political problems
Assume you are managing a large construction project to use solar power for electricity in a different country in a location that lacks easy access to transportation facilities. You must make sure all the equipment and other needed materials are available when you need them. Given the geographical location, it is a difficult task. Much of the construction equipment also is leased. As a result you need to—
Use a lean approach
Use variance analysis
Use agreements
Emphasize marketplace conditions
You are leading a team to reorganize your IT department, so it is more customer oriented. Your team has 10 people. While your team members have competencies in IT, they are not in the department to promote objectivity. In your resource plan, you have a section on recognition to state when recognition and rewards will be given to members of your team. As you put this plan into practice, you should consider—
Compatibility between the rewards you give and those in the team members’ functional group
Whether the team charter is followed
Team motivation
Cultural differences
Which of the following factors contributes the most to team communication?
External feedback
Performance appraisals
Smoothing over team conflicts by the project manager
Colocation
You are managing a virtual team. The project has been under way for several months, and you believe your team members do not view themselves as a team or a unified group. To help rectify this situation, you should—
Ensure that every member of the project team uses the same type of e-mail system
Enhance the use of technology
Enhance communications planning
Establish discussion forums
Major difficulties arise when multiple projects need to be managed in the functional organizational structure because of—
The level of authority of the project manager
Conflicts over the relative priorities of different projects in competition for limited resources
Project team members who are focused on their functional specialty rather than on the project
The need for the project manager to use interpersonal skills to resolve conflicts informally
Leadership is embedded in the job of the project manager and really in the job of every team member. Assume you are project manager with a team of two people who will work full-time on the project, and six people who will support the project on a part-time basis. All team members know one another and have worked together in the past. Leadership on this team is especially important—
In the planning phase
At the beginning of the project
During the execution phase
When phase gate and performance reviews are held
Your organization is characterized by hierarchical organizational structures with rigid rules and policies and strict supervisory controls. Individual team members are not expected to engage in problem solving or use creative approaches to plan and execute work; management has these responsibilities. Your organization is characterized by which one of the following theories?
Ouchi’s Theory
McGregor’s Theory X
Maslow’s self-esteem level
Vroom’s Expectancy Theory
As you prepare your resource management plan, you need to provide guidance and determine the skills and capacity required to complete the activities in the project. This should be documented in the—
Roles and responsibilities section
Staffing management plan
Staff acquisition section
Competencies section
The primary purpose of effective team development is—
Enhanced project performance
Motivated employees with reduced attrition rates
Enhanced interpersonal skills
Improved team work
The team members on your project have been complaining that they do not have any sense of identity as a team because they are located in different areas of the building. To remedy this situation, you developed a project logo and had it printed on T-shirts to promote the project, but this action has not worked. Your next step is to—
Initiate a newsletter
Establish a project vision
Establish a team charter
Encourage problem solving
You are managing a team of 120 internal members and four contractors. Given the size of this team, you want to document each team member’s assignments. You can use a—
Resource breakdown structure
RACI chart
Team calendar
Team directory
Assume you are preparing your resource management plan. Your goal is to ensure each work package has an owner, who is clearly identified, and all team members understand their roles and responsibilities. The best way to show these data is by using a(n)—
RAM
Chart
Resource breakdown structure
Organizational breakdown structure
You are managing a design and construction project for the next-generation of drones. Your organization has been the leader in the drone business since it began, which means you are fortunate as your executive realize they would only increase in capabilities and popularity and acquired needed resources in house rather than rely on contractors to preserve intellectual property. On your project, you find you are in a dilemma as you need a specific type of crane from another department. If you do not get the crane when you need it, your project’s schedule will slip dramatically. The best approach you can use in this situation is—
Problem solving
Political skills
Referent power
Lease the crane
You have been a project manager for seven years. You now are managing the construction of a new facility that must comply with the government’s newly issued environmental standards. You want to ensure that your team members are able to select methods to complete various activities on the project without needing to involve you in each situation. As you prepare your resource management plan, you should document this information in which of the following—
Roles and responsibilities section
Authority section
Resource breakdown structure
Staffing management plan
It is important on all projects to determine when and how human resources will be met. Assume that you are managing a project to assess methods for streamlining the regulatory approval process for new medical devices in your government agency. Because the agency has undergone downsizing during the past three years, subject matter experts are in short supply. You must determine whether the needed subject matter experts can be acquired from inside the agency or whether you must use contractors. This information should be documented in the—
Make-or-buy decisions in the procurement management plan
Contracts management plan
Staffing management plan
Resource management plan
Conflicts are inevitable on projects, but if actually managed effectively, at times conflicts can help the team arrive at a better solution. One of the challenges a project manager faces is—
Determining sources of conflict early and having proactive solutions to manage them
Recognizing stakeholders will have conflicting interests but use a collaborative approach to resolve each conflict
Resolve it in a timely way
Managing conflict when it occurs
As project manager, you are primarily responsible for implementing the project management plan by authorizing the execution of project activities. Because you do not work in a projectized organization, you do not have direct access to human resource administrative activities. Therefore, you need to—
Outsource these functions
Include a human resource representative in your RAM chart
Ensure that your team is sufficiently aware of administrative requirements to ensure compliance
Have a representative from human resources sign off on the team charter
Constant bickering, absenteeism, and substandard performance have characterized the behavior of certain members of your team. You have planned an off-site retreat for the team to engage in a variety of activities. Your primary objective for investing time and money in this event is because your team—
Is in the storming stage
Has too many issues to solve
Both individual and team performance are lagging
Is in the forming stage
