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WorksheetsHA product - Support
Total questions: 10
Worksheet time: 8mins
Report generation - is categorized under which process
Sales process
Fulfilment process
Consultation process
For HA orders, post report upload, a case is created with an mfine doctor for free consultation with the patient.Is this sentence correct?
Yes
No
Which is the one main criteria for validating leads for HA order generation
Patient name
Pin-code serviceability
Sample collection date
If the HA test is not recommended by the doctor, the agent can still recommend packages to the customer based on the Age and Lifestyle. Is this statement true?
Yes
No
Check the 'reasons' whichleads to customer escalations/customer dissatisfaction
Phlebo reaching late for Sample pick up
Discount coupon codes not applied by agent - Excess amount to be paid by patient to Phelbo
Correct Report TAT not told to the customer by sales agent
Incorrect patient information captured by agent - Like : Age and Name
Reports get auto-uploaded on FT for integrated vendors (Thyrocare,Healthians). Is this statement true?
Yes
No
A case can be created only after the reports are verified manually.Is this statement correct?
Yes
No
For Thyrocare vendor the 'SP ID' needs to be updated by sales agent for auto upload of reports on FT. Is this statement true?
Yes
No
Reports get auto-uploaded on FT for Non-integrated vendors (Neuberg,Prime etc..) Is this statement true?
Yes
No
Please select the offering of Health assessments (HA) at mfine
Free home sample collection
Reports available on mfine app
Free mfine doctor consultation on reports
Discounts offered on HA packages for customers
