Customer calls on her NJ policy wanting her daughter to occasionally drive the collector car to a show. She has 5 years of driving experience and only one speeding ticket 1 year ago.

What does this button allow you to do in Unity?

If the customer calls to pay late and they are more than 30 days past due, we will need a [ ] upfront prior to taking payment.

Customer wants $500k CSL liability in Virginia: (Mark ALL that apply)

We can consider insuring this dune buggy:

We will rate a vehicle with the modified rate if it falls in the following categories: (Mark All that Apply)

The following is an example of a carport we would consider depending on the state in which it is located and the overall risk.

Indicate what rating you would give the following vehicle based on the paint job.

What vehicle type would we most likely put the following vehicle in?

Our guidelines are mostly black and white situations - we very rarely make exceptions to these rules.

We would most likely place the following vehicle in what category?

You would most likely place a standard 2018 Lamborghini Aventador in what vehicle category?

What type of coverage would you offer on this matching mini-trailer shown here behind the collector car?

What tier will we place most risks under?

Customer calls wanting to add a vehicle valued at $30k and they indicate it's in very good #2 condition.

NADA shows the following range: $10,400 $23,000 $41,500.

How do you handle?

Customer in New Jersey advises that they had a DUI 4 years ago.

When we have to correct a VIN on a vehicle, we would typically make this effective for tomorrow.

Our policies are written based on the [___] state.

How should you typically handle a carport situation that we can consider? (Mark All that Apply)

We can use the 'additional policy' button as long as it's for the same person.

Underwriters with less than 1 year of experience at ACI should be reviewing single vehicles valued at [___] or higher with someone prior to binding.

Customer calls wanting to add a vehicle valued at $8k.

NADA value range shows: $2,500 $10,300 $15,800.

How do you handle?

Please indicate how you should handle a call where the customer is paying late and there is a hurricane restriction actively in place in their area. (Mark All that Apply)

We can never consider vehicles titled and registered to a business name.

When we add a car to a PA policy that currently has non-stacked um/uim coverage, what will we need to follow up for?

What rate should you choose when cancelling a policy midterm due to an issue state change rewrite?

When a policy is in Active status this always means there is no payment due.

You can process a change in the midst of doing a reinstatement of a red cancelled policy.

We need a written request from a customer any time we have to remove a car from a policy.

Which of the following cannot be done by a broker on the portal on behalf of the customer?

CARE provides an actual 24/7 towing service for the customer.

Customer calls with 2 terms - their upcoming renewal is on 4/15/22 - they want to increase the value of their car on this policy and it's justifiable. You would make the change effective for:

Customer calls to correct a VIN on their policy. They have a renewal term (4/15/22) & a current term (4/15/21) showing. When would you process this change for?

When will you have to put notes directly in Nitro? (Mark All that Apply)

Customer calls wanting to increase their coverages to 300k/500k/100k in New York. How do you proceed?

ACI04b00012345 policy in Florida with one term showing in the system - customer sold the car and wants to cancel. What rate would you select when cancelling on the current term?