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WorksheetsBMG1614 Topic 1
Total questions: 10
Worksheet time: 5mins
When senior managers at Gap, Inc. decided to become the number one service-quality clothing company in the world, they were engaging in the management function of
planning.
organizing.
leading.
controlling.
Using influence to motivate employees describes which of these functions?
Controlling
Planning
Leading
Organizing
The degree to which an organization achieves a stated goal refers to
effectiveness.
synergy.
conceptual skill.
efficiency.
Conceptual, human, and technical skills are important to which managerial level?
Top managers
Middle managers
First-line managers
All of these
____ is the understanding of and proficiency in the performance of specific tasks.
Human skill
Conceptual skill
Interpersonal skill
Technical skill
Marley is the executive director of the local Community for Critters. Her level in the management hierarchy is that of a(n)___________
first-line manager.
middle manager.
top manager.
consultant.
Which of the following best describes Stacey's position as a functional manager?
She is responsible for several departments that perform different functions.
She organizes people across departments to perform a specific task.
She is responsible for a self-contained division and all the departments within it.
She supervises employees with similar training and skills.
Being a successful manager means thinking in terms of all of the following, except:
building teams.
generating the most profit.
becoming a motivator.
becoming an organizer.
Gail Griffith, manager of the finance division, distributes relevant information everyday to all her employees enabling them to make quality decisions. Gail is performing which of the following roles?
Monitor role
Disseminator role
Spokesperson role
Disturbance handler role
To meet the needs of the organization, all managers carry out the three major categories of roles. They are: ____, ____, and ____ roles.
monitor, figurehead, and liaison
leader, monitor, and spokesperson
informational, interpersonal, and decisional
decisional, spokesperson, and leader
