You have a workstation running Windows 10, 64-bit edition. A local printer connected to a USB port is shared so that other users can print to that printer. Users running 32-bit versions of Windows report that they can't install the driver for the shared printer. Users running a 64-bit version of Windows do not have any problems. Which of the following actions will MOST likely fix this problem? (Select TWO).

Your laser printer prints a vertical black line on every page. You change the toner cartridge, but the problem does not go away. What is the MOST likely problem?

Which of the following statements about an SSL VPN are true? (Select TWO).

You want to be able to monitor and filter VM-to-VM traffic within a virtual network. What should you do?

The D:\ drive in your computer has been formatted with NTFS. The Sales group on your computer has been given Allow Full Control to the D:\Sales folder. The Rachel user account is a member of the Sales group.

Which of the following will BEST prevent Rachel from accessing the D:\Sales\2010sales.doc file (1 without affecting her ability to access any other files in that folder and (2 without affecting the abilities of any other users?

A PC technician knows he will be late to an appointment with a customer. Which of the following actions should the technician take? (Select TWO).

A user stores sensitive data on a USB flash drive. Which of the following can be used to encrypt the data on this drive?

Your supervisor recently purchased 100 desktop computer systems and 100 new Windows 10 licenses for your organization's accounting department. She received a single Windows 10 installation disc with the licenses. Which of the following would be the BEST installation methods to use? (Select TWO).

You are an IT technician for your company. Vivian has been receiving error messages indicating that some of her Windows system files are corrupt or missing. To fix this issue, you ran the Windows System File Checker tool (SFC.exe). Shortly after the files were repaired, Vivian calls again because she is still having the same issue. You now suspect that the corruption or renaming of the system files is being caused by malware. Which of the following is the next BEST step that should be taken?

A user installs a new graphics application on her Windows system. During the installation process, the application prompts the user to load a custom video driver that has been optimized for the application. She does so and then completes the installation. Several days later, the user reports that her display doesn't seem to be working properly under some conditions. To fix the problem, you need to reload the old video driver. Which of the following actions are the BEST choices? (Select TWO)

You have just installed anti-malware software on all computers on your company's network. Which of the following additional actions would be BEST to take to help protect systems from malicious software? (Select TWO).

You want to upgrade your Windows 7 Professional computer to Windows 10 Professional. You begin by checking the hardware and discover it has 1 GB of RAM, a 2.0 GHz dual-core processor, a 128 GB solid state drive, and a video adapter with 128 MB RAM and DirectX 9 support. You want to install the 64-bit version of Windows 10. What should you do?

Which of the following are the BEST steps you can take to avoid having your mobile device exploited by a hacker or infected by a virus? (Select TWO).

A user can't make an RDP connection from outside the network to a server inside the network. Which network device will a network administrator MOST likely configure to allow this connection?

Since it has no moving parts, a CPU will usually work properly for several years. Which of the following is a common factor that MIGHT cause a CPU to fail prematurely?

You're using a Linux distribution that uses RPM for package management. Which command would you use to check to see if the httpd package, the Apache HTTP Server package, is installed?

An intruder waits near an organization's secured entrance until an employee approaches the entrance and unlocks it with a security badge. The intruder falls in line behind the employee, who assumes the intruder is another employee and holds the door open for her. Which of the following BEST describes the type of attack that just occurred?

Question 20: Incorrect How can you keep a Windows 10 system from automatically restarting after a critical system error occurs?

You are a security consultant and have been hired to evaluate an organization's physical security practices. All employees must pass through a locked door to enter the main work area. Access is restricted using a smart card reader. Network jacks are provided in the reception area such that employees and vendors can access the company network for work-related purposes. Users within the secured work area have been trained to lock their workstations if they will be leaving them for any period of time. Which of the following recommendations would you MOST likely make to this organization to increase their security?

You have been asked to implement a network infrastructure that will accommodate failed connections. Which of the following network topologies provides redundancy for a failed link?

Examine the following output:

4 22 ms 21 ms 22 ms sttlwa01gr02.bb.ispxy.com [154.11.10.62]

5 39 ms 39 ms 65 ms plalca01gr00.bb.ispxy.com [154.11.12.11]

6 39 ms 39 ms 39 ms Rwest.plalca01gr00.bb.ispxy.com [154.11.3.14]

7 40 ms 39 ms 46 ms svl-core-03.inet.ispxy.net [205.171.205.29]

8 75 ms 117 ms 63 ms dia-core-01.inet.ispxy.net [205.171.142.1]

Which command produced this output?

You want to perform a Windows update on your Windows 10 computer. Before doing so, you want to make sure you can easily go back to the state it was in prior to the update. Which of the following Control Panel utilities is BEST to enable and use prior to the update?

You recently purchased a new sound card and installed it in a free PCI slot in your computer. You plug in your old speakers, but you don't get any sound. You have checked all cable connections, and they are secure. You have also ensured that the speaker volume is appropriately adjusted and isn't muted. Which of the following BEST describes the next step you should perform?

You have installed anti-malware software that checks for viruses in e-mail attachments. You configure the software to quarantine any files with problems. You receive an email with an important attachment, but the attachment is not there. Instead, you see a message that the file has been quarantined by the anti-malware software. Which of the following BEST describes what happened to the file??

You need to install Windows 10 on a new computer system that uses a SATA SSD device to store data. Which of the following is the BEST method for installing Windows 10 on this system?

You are an IT administrator troubleshooting a Windows-based computer. After a while, you determine that you need to refresh the group policy on that computer. Rather than rebooting the computer, you open a command prompt from which the refresh can manually be completed. Which of the following is the BEST command line tool to run to accomplish this task?

Which command lets you delete subdirectories in addition to files in the current directory?

Why are plasma displays smaller than 32 inches not typically sold?

A customer who uses a Windows computer recently purchased an inkjet printer from your store. She is now calling to complain that the colors in the photos she printed on her new printer don't match the colors in the original photos created by the photo shop. Which of the following actions will MOST likely resolve the issue? (Select TWO).

After using your computer for a few months, you have decided it is best to install anti-malware software. After the software has been installed, you want to ensure that there are no existing files on your system that are infected. Which of the following is the BEST next step? (Select TWO).

One of your customers is still using an old dot matrix printer. While printing, the customer noticed that the text was light or faint. A new print head was installed, but the documents are still faint. Which of the following should you do to troubleshoot the MOST likely cause?

After removing the printed paper from your laser printer, the toner smudges and can be wiped off in places. Which of the following is the MOST likely problem?

While troubleshooting a Windows workstation, you find that the computer has several crosslinked clusters within the file system. Which of the following utilities would MOST likely fix this issue?

Which term refers to the portion of the hard drive where print jobs are stored before going to the print device?

To tightly control the anti-malware settings on your computer, you elect to update the signature file manually. Even though you vigilantly update the signature file, the machine becomes infected with a new type of malware. Which of the following actions would BEST prevent this scenario from occurring again?

What is the purpose of an MSDS?

After receiving several complaints from the employees in your company, you start to troubleshoot a laser printer. After a short while, you have concluded that the most probable cause is a dirty drum. Which of the following is the MOST logical reasons for this conclusion?

You are an IT technician for your company and would like to be able to:

Establish a remote server management session.

Send unencrypted (clear text) transmissions to the remote server.

Manage specialized industrial and scientific devices.

Which of the following utilities would be the BEST to use to accomplish these tasks?

A VPN is used primary for what purpose?

You have a computer with a 64-bit dual-core processor that runs the 32-bit version of Windows 7 Professional edition. You would like to upgrade to the 64-bit version of Windows 10 Professional. You want to perform the upgrade with the least amount of effort possible. Which of the following steps are required to accomplish this? (Select TWO).

You have booted your Windows workstation into Safe Mode and enabled Boot Logging. To which log file is the boot logging information now being written?

A home office user employs a technician to secure a Windows computer. To secure the local accounts, which of the following actions should the technician perform? (Select TWO).

A small business hires an after-hours cleaning service that is known to have a high turnover of employees. They want to prevent unauthorized access to their computers, but do not want to spend money on new hardware.

Which of the following is the BEST solution?

You have discovered that a system on your network has been infected with a worm. Your top priority is to prevent the worm from spreading to other systems while you work on removing the worm. Which of the following is the BEST next step to take?

Following your Windows installation, you enabled the built-in Administrator account. You remove the password for this account. You enable Remote Desktop on your computer using the default settings. From home, you try to access your computer using Remote Desktop using the Administrator account, but you are unable to log on. Which of the following MUST be completed before you can access your computer using Remote Desktop?

On a Windows system, which of the following is true of groups?

A user has a file that contains sensitive data. Which of the following can be used to encrypt a single file?

You are the network administrator of a branch office of your company. The branch office network is part of a WAN that covers most of the United States. Users have been complaining that they are unable to access resources over the WAN at the main headquarters. You suspect that one of the routers between your office and the main headquarters is not working properly. To troubleshoot the routers, which of the following TCP/IP utilities would be BEST to use?

You are an IT administrator troubleshooting a computer from within the Windows command prompt. You are trying to execute the chdsk command line tool, but it keeps failing. Which of the following command switches would give you the BEST information or help on how to run this command?

If a printer is connected directly to a Windows workstation, what can be done to allow other workstations on the same network to send print jobs to this printer?

While running a full system scan using your anti-malware software, three files have been identified as possible problems. You want to keep the files intact so you can review them later, but you also need to ensure they can't harm anything else on your computer. Which of the following is the BEST next step?

You have installed anti-malware software on computers at your business. Within a few days, however, you notice that one computer has a virus. When you question the user, she says she did install some software a few days ago, but it was supposed to be a file compression utility. She admits she did not scan the file before running it. Which of the following should you add to your security measures to help prevent this from happening again?

Which of the following protocols can your portable computer use to connect to your company's network via a virtual tunnel through the internet? (Select TWO)

You need to protect the user data on a Windows 10 system. Which tools could you use to do this?

You replaced the print cartridge on an inkjet printer. What should you do next?

You're about to begin an upgrade of a Windows 7 workstation to Windows 10. What should you do before beginning? (Select TWO).

You have just installed a new video card in your friend Mark's computer. When you power on the computer, Windows automatically detects the new device and tries to locate an applicable device driver. Unfortunately, Windows cannot locate the required driver.r. Which of the following would be the BEST administrative tool to fix Mark's computer?

Your company provides testing services that help customers identify and resolve performance issues with their software and e-commerce sites before they go live. To perform accurate testing, a large number of computers are required, sometimes numbering in the hundreds. Recently, you have noticed that the lights in the testing lab seem dimmer than normal and sometimes flicker. Which of the following electrical terms BEST describes the condition you are most likely experiencing?

What command lets you see a list of valid command parameters for the net use command?

Which command would you use to display a simple list of all processes running on a Linux distribution that uses either RPM or dpkg for package management?

You need to boot a Windows 10 system into Safe Mode. Which steps will accomplish this task? (Select TWO. Each choice is a complete solution.)

While using a Windows 10 system, you accidentally downloaded and installed a malware package from a phishing email exploit. You were able to reboot the system into Safe Mode and use System Restore to revert the system to a point in time before the malware infection occurred. Given this information, which of the following are true? (Select TWO).

A user has a problem accessing several shared folders on the network. After determining the issue is not from his computer's IP configuration, you suspect the shared folders are not currently connected. Which of the following commands will MOST likely confirm your suspicions?

You are filling out a change order form. Toward its end, you explain how you will return affected hardware and software to its original state if the change fails. What is this plan called?

An employee working from home accesses the company network using a VPN connection. When connecting, the employee is prompted for a PIN that changes at predetermined intervals. Which of the following will the employee MOST likely use to obtain the PIN?

Your Windows client systems are joined to the WestSim.com domain. To ensure correct time stamps are used, you need to verify that these clients are configured for the appropriate time zone. Which command can you use to do this?

A user is unable to read their computer files. A pop-up explains that the files have been encrypted and gives instructions on how to purchase a decryption key. Which of the following BEST describes this malware?

You have a network that uses a logical bus topology. How do messages travel through the network?