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Reducing Unprocessable Claims (Part A)

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

National Government Services 2020 1st Quarter Data shows what percentage of claims rejecting for beneficiary name and MBI?

a)

34%

b)

25%

c)

9%

2.

Claim rejections for beneficiary name and MBI can be avoided when providers do what? Check all that apply.

a)

Collect beneficiary data

b)

Copy insurance cards

c)

Check eligibility via IVR or NGSConnex

3.

The beneficiary’s nick name can be used when submitting claims to National Government Services.

a)

True

b)

False

4.

Beneficiaries enrolled in Medicare via Railroad Board, have their claims submitted to Palmetto GBA and not National Government Services.

a)

True

b)

False

5.

National Government Services 2020 1st Quarter Data shows what percentage of claims rejecting for provider data?

a)

24%

b)

25%

c)

9%

6.

When submitting claims for specific laboratory and diagnostic radiology services, what is required on the claim?

a)

Nothing

b)

Ordering and referring provider’s NPI, first and last name

c)

Provider nick name

7.

Remittance advice with MA130 means a claim was rejected and is unprocessable, because the claim had incorrect, missing or invalid data. What are your next steps?

a)

Reopen

b)

Redetermination

c)

Resubmit a new claim with correct information

8.

National Government Services 2020 1st Quarter Data shows what percentage of claims rejecting for CPT/HCPCS codes?

a)

24%

b)

19%

c)

9%

9.

When submitting claims with Not Otherwise Classified codes (NOC) or unlisted codes, what is required?

a)

Nothing

b)

CPT/HCPCS codes

c)

Documentation to process claim

10.

When submitting claims with Codes and modifiers 22 or 52, what is required when submitting the claim?

a)

Nothing

b)

CPT/HCPCS codes

c)

Documentation to process claim