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WorksheetsJAG Competency Assessment Multi Year
Total questions: 81
Worksheet time: 3hrs 42mins
What does an interest inventory measure?
The skills you have
Your ability to learn
This things you like to do
The things you do extremely well
The Occupational Outlook Handbook provides information on
Ways to prevent workplace injuries
Employer hiring practices and patterns
The type of training necessary for a specific job
The career interests of middle-class rural Americans
Pedro is a very talented young man who lives in a small, remote town in the mountains. He gets good grades, plays in the band and is active in drama club. He is close to his large family and wants a career that will allow him to maintain his current lifestyle. What career option should Pedro consider?
Teacher
Musician
Actor
TV personality
Meredith is fascinated by the ocean and visiting the aquariums. What occupational area in the Agriculture Science and Technology pathway should she explore?
Earth Science
Environmental Science
Marine Science
Plant Science
Talia likes children, does very well in school, and plans to go to college. She has a number of hobbies and values her free time. What career goal would be a good choice for Talia?
Teacher
Doctor
Social Worker
Restaurant owner
Within each industry or career field, you will find jobs that deal primarily with "people" or "information/data" or "things." If you want to work with "things" in the Publishing industry, what career might you consider?
Newspaper reporter
Editor
Circulation analyst
Printer
If an employer requests an "digital resume," how should you send the resume to the employer?
In the mail on a jump drive
In the mail on heavy resume paper
Fax the resume
Send it as an e-mail attachment
Cory has been looking for a job on the Internet for two weeks and so far has not been successful. As a result, he is becoming very frustrated. What advice should you give to Cory?
Stop looking since there is nothing currently available
Change the type of job he is looking for and be more flexible
Check with the personnel office at a company or an employment agency
Understand that job hunting has its ups and downs, and continue to look on the Internet until something becomes available.
A letter of application should be written on
Lined tablet paper
Fancy or decorative stationary
Neon paper
Plain white or pale-colored paper
You dropped off a resume with the owner of a small advertising company who calls you the next day to schedule an interview with him. After finding out the date, time and location of the interview, is there anything else you should ask?
No, you already have the important details
Yes, ask for the name of the person conducting the interview and the location of the company
Yes, ask what impressed the owner about your resume
Yes, ask if there is any additional information you should bring to the interview
When you are completing an application, how many references should you be prepared to give?
One
Two
Three
Five
An employment test that measures mechanical abilities is what type?
Personality
IQ
Aptitude
Psychological
At the close of an interview, the interviewer asks you, "So why should we hire?" What is the BEST answer to that question?
"Because I really want this job and my enthusiasm is contagious"
"I think I would really like working here and working for you"
"I believe I have the skills you need to be successful in this position"
"I need this job because I have been out of work for a long time"
What is appropriate for a female to wear to a job interview?
Pants with tennis shoes
Skirt, t-shirt and sandals
Summer dress and open-toe shoes
Skirt and blouse with low heel shoes
A performance evaluation on the job is usually completed after:
You take three sick days
Your probationary period
Your boss calls you to cover a shift
Your first day of work
What would be appropriate to discuss during a job interview?
Age
Qualifications
Religion
Childbirth plans
What statement about time management is true for most people?
Planning creates problems for most people
The ability to use time effectively is something we are born with
All people deal with time issues in the same way
We must learn to use time wisely to be successful
When following directions, breaking down complex information into steps:
Helps in rewriting the process
Allows you to prioritize what you will do
Gives others an understanding of the task
Allows you to get started on the task right away
The number one cause of failure in the workplace is a lack of:
Employer intelligence
Technical skills
Human relations skills
Equal opportunity employment
What is a reasonable amount of time to inform your supervisor that you are resigning from your job?
2 days
5 days
1 week
2 weeks
In the model above, what part of the communication model is missing?
Receiver
Purpose
Details
Facts
You can make many inferences from the above chart. Which of the following is the MOST accurate?
They are all athletes
They are all trying to lose weight
None are tall
None are overweight
You are writing an article about Jobs for America's Graduates for the local paper, and have gathered the important points you plan to make. How should you arrange them in your article?
Alphabetically
Most important to least important
Randomly
In they order they pop into your head
In response to your question about working at the mall, Cary responds, "It's a great place to work" with a downcast look and frown on her face. How would most people interpret her response?
Cary enjoys her job at the mall
Cary is tired and had a bad day
Cary takes her work at the mall very seriously
Cary does not really like working at the mall
A right triangle is a triangle in which one of the angles is:
60 degrees
90 degrees
120 degrees
360 degrees
You are a member of Career Association committee that has been successful in weeks past, but now a problem seems to be dividing the group. What should you do?
Be open and honest in identifying the problem and suggesting strategies to resolve it
Go to the specialist and explain the problem as you see it
Do nothing since an effective team can contribute to be successful in spite of problems
Explain to the group that you are not going to put up with their petty problems
What does a good Career Association president do when meeting another person for the first time?
Smile, listen for the person's name and remember it
Project an image that is shy and modest to keep from overpowering the person
Only shake hands if the other person is an adult
Monopolize the conversation to demonstrate confidence
A creative title is important to a presentation because it:
Allows the audience to know who you are
Establishes your authority with the audience
Creates the first line of your speech
Sets the stage for your presentation
Which of the following is an example of an external incentive that would motivate an employee to work harder at work?
Fear of failure
A bonus
Loyalty to the company
Feeling of power
Commitment to an organization is displayed by
Doing the things that come easily
Do the best you can most of the time
Coming to work on time 90% of the time
Doing the things that you don't want to do sometime
Which of the following behaviors is the BEST example of mature emotional development?
Eating healthy food
Financial planning
Expressing anger appropriately
Learning to use a computer
The things that people believe to be right, good and important are:
Values
Attitudes
Responsibilities
Commitments
When writing your goals down on paper you should state the goal:
Negatively
With "I"
In general terms
With "We"
A group that selects the best decision by talking through a problem and discussing each option before reaching an agreement is a/an:
General consensus
One person decision
Default decision
Voting decision
Julie is 21 years old and rents a two-seater bicycle at the park. She allows her ten year-old sister and a friend to ride the bicycle. They accidentally run into a parking motorcycle, knocking it over and causing damage. How would Julie respond if she were a responsible person?
Find out who owns the motorcycle and offer to pay for the damanges
Find the owner and explain that two children ran into the motorcycle
Report this to the owner of the bicycle shop who should pay for the damaged motorcycle
Refuse to do anything since she is not the one who damaged the motocycle
A coach tells an athlete to have positive self-talk before a game. What would the athlete do to follow the coach's instructions?
Tell other team members how great they are going to play at the game
Tell the coach "I am going to be the best player in the game today"
Tell herself "I am going to have a good game today"
Tell herself "This is only a game and it doesn't really matter who wins"
"I can't", "I don't" and "I'm afraid" are negative words that should be eliminated from your thoughts and your vocabulary. By doing so you can:
Build your self- confidence
Strengthen your vocabulary
Sound more intelligent
Prove you are better than your peers
What type of financial aid for college must usually be repaid?
Scholarship
Grant
Gift Aid
Loan
Which of the following are examples of both employability and job specific skills?
Decision-making and appropriate dress
Cooperation and positive attitude
Quality communication and technical writing skills
Time management and a positive outlook on life
Danielle must fill a hose with water from a water hydrant while considering which size and type of hose and which type of connector should be used. What step of the systematic process is she demonstrating?
Skill
Knowledge
Attitude
Values
Patsy decides to apply the principles of PMI in thinking about the idea of starting her own house cleaning business. If she is thinking about the P part of her decision, she might consider
That she will need to wear an ugly uniform and will get dirty
That her efforts will most likely fail and she will not have any money
That she will be able to set her own hours and be her own boss
That is would be interesting to see inside different homes
Ashley is assigned to a group for a research project that is worth a third of her grade. She and the other group members have problems completing assignments and she needs a good grade to pass the class. To successfully complete this project, the group should
Let the most motivated team member do the majority of the work
Get organized close to the due date to get the project done quickly
Accept that the project is too difficult for the group and let Ashley do it
Develop a plan of action and set goals for each team member
When using brainstorming, what should the recorder do?
Write a summary of the main points
Write down the ideas that the group think are good
Only write down the ideas that might work
Record all the ideas mentioned
What is the best way to sell more of a product?
Door to door sales
Take a customer survey
Make a better quality product
Give away free samples
What are examples of norms for effective teams?
Not allowing "zingers", celebrating successes and monitoring progress
Reporting all conflict to management and allowing team members to function independently
Free thinking, creative workshops and flexible work schedules
Competition in the workplace and rewarding the top dog
Irina is a white Russian of the Hebrew faith. What is her race?
White/Caucasian
Russian
Communist
Hebrew
In an effort to build commitment among team members, what should be done when the team accomplishes an important goal?
Take some time off
Immediately start on the next challenge
Break up the team
Celebrate
Dan is a high school freshman. His father received a big promotion and in a different state which means that Dan will be moving, with his family in January. If Dan applies the five steps for coping with change, what would he do after he determines that a change is going to take place?
Determine the positive outcomes and advantages of the move
Ask his friends if he can move in with them for the next 3 1/2 years
Ask others what they think he should do
Go with the flow and try not to worry about the move
LaToya, a competitor in a singing contest, is told by the judges that she needs to make the song "her own." If LaToya seeks to understand the feedback, how would she respond?
"Can you give me specific example of what you mean?"
"Do you like anything about my singing?"
"Why are you always picking on me?"
"Thank you."
What should you do if you want to become a better active listener?
Interrupt if you have something to say
Avoid making eye contact
Listen carefully and ask questions
Remind the other person that you are really listening
Jody was attending a formal luncheon banquet and was sitting at a table of eight. To be polite and courteous she waited until how many more people were served before beginning to eat?
0
1
2
3
Parker is an employee for Central Bank, When the bank was sold, his responsibilities changed drastically, causing Parker to become upset and worried. What is the best thing Parker can do to help him adjust to the change?
Quit
Work twice as hard as before to learn the new job
Regularly let the boss know he is not enjoying the new job responsibilities
Seek help from someone qualified in counseling, such as a minister, priest or psychologist
During a job interview, Patrice is asked to give an example of her dependability. How should she respond?
"When my friends tell me a secret, I never tell anyone else."
"I always do my homework and turn it in on time."
"My friends say everyone likes me because I'm nice to everyone."
"I have never cheated on a test"
Javier writes down his goals but sets the bar very low. When talking with Javier, you find he has a fear of failure. What can you share with Javier to help him feel better about his fear?
Failure can be a positive thing; it shows you areas where you can improve your skills and performance
Failure is a state of mind and is not something that really happens: it's just our imagination
Everybody fails no matter what their goals are, so he might as well set the bar a little higher
He will not fail no matter what: the lower the goal, the less he will achieve
Wilma is given the word "continuity" and asked to say whatever comes into her mind when she thinks about that word. This is an example of what problem-solving term?
Free association
Brainstorming
Metaphorical thinking
Mind mapping
What is a positive outcome of conflict?
It lets you control the people you don't like
It provides an opportunity to vent your anger
It lets you show your dominance of others
It provides an opportunity to get clarification of issues
The three methods generally used by groups to make final decisions are authority, majority rule and:
Analysis
Synthesis
Evaluation
Consensus
Respect comes from following the Golden Rule, which means that we should:
Give our wordly possessions o the less fortunate
Treat others the way we want to be treated
Be nice to the people who are nice to us
Consider our needs before the needs of others
Donna is an impulse shopper. What strategy would help her manage her money by controlling her impulse buyer?
Make a list of everything she buys
Leave her credit cards at home
Pay of her high interest credit cards first
Shop with a friend
Which statement is accurate regarding punctuality and attendance?
Your absence from work only affects your productivity
By not being punctual, you are showing a lack of respect for others
Occasional oversleeping is understandable and is an acceptable reason for tardiness
Confusion over your work schedule is your employer's problem
A famous celebrity created her own publicity campaign that made her a start. She might be said to have taken:
Initiative
Feedback
A backseat
A vision
When receiving constructive feedback you should:
Pretend to listen and continue doing what you are doing
Pay attention but continue doing things your way
Listen with an open mind and try to hear what you are being told
Immediately do exactly what the person giving the feedback tells you to do
Casey was evaluated at work last week and on Tuesday she has an appointment with her supervisor to review her evaluation. What should Casey do prior to the appointment?
Prepare an exploration for her regular tardiness
Prepare to talk about an issue with her co-worker
Prepare to talk about her strengths and plans for further improvement
Prepare a list of reasons why she deserves a $.50/hour pay raise
Winnie answers the telephone for a toy store. What should she do to improve the inflection in her voice when answering the phone?
Shout
Smile
Sing
Laugh
Research has shown that immediately following a conversation, the average listener understand what percent of what he/she heard?
15%
50%
75%
99%
Juan is giving directions to Lucy. What is the BEST way to guarantee his directions will be followed?
Check the notes that Lucy has taken
Have Lucy restate the directions
Ask Lucy if there are any questions
Ask Lucy if she is paying attention
When using the reasoning process, after you implement a proposed solution you should:
Retrace your steps
Evaluate the results
Accentuate the positive
Eliminate the negative
What historical figure is well known for his integrity?
Paul Revere
Abraham Lincoln
Elvis Presley
John F Kennedy
What was Casey doing when, after a fender-bender, he approached the other driver and said, "I'm sorry for rear-ending your car. I was following too closely."?
Avoiding responsibility
Rationalizing his responsibility
Sharing responsibility
Taking responsibility for his actions
Kathy works in an office where she is frequently interrupted by co-workers making social visits. What strategy would be most helpful in encouraging visitors not to stay too long?
Take the guest chair out of her office and stand when someone stops by for a social visit
Put up a sign that reads, "Keep your personal problems to yourself."
After one minute of talking, tell the visitor, "I am sorry but I have a meeting," and then leave
Use body language to signify impatience with being interrupted
Karina sets a goal to make the honor roll at school. When report cards come out, she has all A's and B's and is on the honor roll. What should Karina do next?
Reward herself approrpriately
Set her goals lower for the next semester
Set a goal of straight A's for next semester
Find something else she wants to achieve
Janie is enthusiastic about her job and clearly enjoys her work. How would you expect her to approach a shopper in her store?
"Good afternoon. How can I help you?"
"Do you need anything?"
"These shirts are a real bargain"
"Are you ready to check out?"
Ivan is working in women's clothing. A women tries on a dress that is clearly too small, and asks Ivan how it looks. If Ivan demonstrates TACT in his response, he would say:
"You look fabulous!"
"That dress is too small for you"
"The color is perfect for you, but you might have more comfort and movement by going up one size"
"The dress is really beautiful but you are a little too big for the dress and really need one size larger"
The main course for dinner is a roast duck that takes 2 1/2 hours to bake and then needs to sit for 15 minutes after it comes out of the oven. Rachel wants to serve dinner at 7:30pm. When should she put the duck in the over?
4:45pm
5:00pm
5:15pm
5:30pm
When an employee works hard every day, studies his or her job duties, and volunteers for new assignments, the employee is usually:
Asked to work fewer hours
Promoted at work
Moved to another store
Angry and discontent on the job
In order to have your own web page, you need an ISP. What do the initials ISP stand for?
Internal Sensory Probe
Individual Speech Pattern
Internet Service Provider
Intelligent System Page
Dennis knows that we do not always see ourselves as others see us. If he wants to assess his workplace skills and abilities, he should:
Compare his employer's assessment with his self-assessment
During a coffee break, go around the room and ask co-workers, "What do you think of me?"
Read a book about leadership in the workplace
Have himself videotaped at work and watch the videotape
Sam has a PC with an internal CD-Rom and modem. Which statement do you know for sure?
The PC can copy files onto a CD-Rom
Sam has a Macintosh laptop with a Pentium processor
The computer can transmit and receive information over telephone lines
Sam has Internet access
Two students were assigned to do a project together. The first night they scheduled to work on the project, Mary got sick. The second time, Jeff had to work. The next day was a snow day and neither could drive in the snow. Then, the next day the project was due and they hadn't even started. How should they respond when the teacher asks "What went wrong?"
It was Mary's fault since she got sick
It was Jeff's fault because he had to work
It was the weather's fault because there was a snow day
We didn't plan for enough ahead to have time to complete the project
When is NOT a good time to use e-mail?
When the receiver is a very busy person
When you need to have information in writing
When you did something wrong and want to apologize
When your request does not require an answer anytime soon
To make your Internet search more effective, what should you put on either side of your search phrase?
Quotation marks " "
Parentheses ( )
Brackets { }
Colons :
