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End of Term Quiz- Marketing +costs

Total questions: 80

Worksheet time: 40mins

Name
Class
Date
1.

A start up cost is.....

a)

Costs that the business will pay regularly and on time

b)

something that a business only has to pay when they first start the business

c)

A way of a business paying for a big item such as a vehicle but only paying a deposit

d)

A cost that a business will pay at the start of each month to keep it running

2.

A running cost is..

a)

A cost that are needed only at the beginning when setting up a business and needed to get them up and running

b)

A cost that the business has to pay continuously to enable them to keep the business operating

c)

A cost that involves anything to do with the making of the products

d)

A cost that the business spends on promoting the business

3.

Pick the odd one out

a)

Tables and chairs for customers to sit on

b)

Pizza box with a logo on it

c)

Fresh tomatoes to make the pizza base

d)

Napkins for customers

4.

Pick the odd one out

a)

Pepperoni

b)

Staff Wages

c)

Petrol for delivery driver

d)

Sign above the shop

5.

Pick the odd one out

a)

Tables and Chairs

b)

Sign to encourage people to visit the store

c)

A pizza oven to cook the food

d)

Tomato Sauce to make the base

6.

Fixed costs are

a)

Costs that buy things that are fixed and cant be move such as a building

b)

Costs that can't be negotiated cheaper with suppliers

c)

Costs that do not change with output

d)

Costs that do change with output

7.

Variable costs are...

a)

Costs that change due to output

b)

Costs that can be increased or decreased depending on time of year

c)

Costs that the business have to pay to get a product to the customers

d)

Costs that don't change with output

8.

An example of a fixed cost is

a)

Napkins

b)

Loan repayments

c)

Employees wages

d)

Cheese for pizza

9.

An example of a fixed cost is

a)

Petrol

b)

Pizza Boxes

c)

Wages

d)

Salaries

10.

Pick the odd one out

a)

Loan Repayments

b)

Salary for manager

c)

Petrol for delivery Van

d)

Council Tax

11.

A definition of output is

a)

How much of a product or service is produced

b)

The costs that your business has to pay

c)

The amount of money made from one sale

d)

The amount of customers who want your products

12.

A business has fixed costs of £25,000. It then gets a new contract with a school and have to create 500 more sandwiches a day costing £1.00, after getting this new deal what is their fixed cost total?

a)

£24,500

b)

£25,000

c)

£25,500

d)

£20,500

13.

A business has variable costs of £30,000 and fixed costs of £60,000 what are their total costs?

a)

£36,000

b)

£60,000

c)

£30,000

d)

£90,000

14.

A business total costs are £45,000 and fixed costs are £25,000. They have recently had to pay an extra £5,000 on their variable costs. What will their new total costs be?

a)

£15,000

b)

£75,000

c)

£50,000

d)

£45,000

15.

A business sells key rings for £3.00 each, they sell 30 a week for 4 weeks. How much is their total revenue?

a)

£360

b)

£270

c)

£90

d)

£350

16.

The equation for profit is

a)

Profit= Revenue + Total Costs

b)

Profit= Revenue-Total Costs

c)

Profit= Revenue/Total Costs

d)

Profit = Fixed costs- Variable costs

17.

A business makes £30,000 of revenue. Their fixed costs are £10,000 and variable are £15,000, how much have they made in profit?

a)

£55,000

b)

£30,000

c)

£25,000

d)

£5,000

18.

The equation for total costs is

a)

Fixed costs + variable costs

b)

Revenue-fixed costs

c)

Variable costs - Revenue

d)

Variable costs-fixed costs

19.

What is the definition of revenue?

a)

The amount of money a business makes once it sells products and takes away the cost to make each one

b)

The money raised from selling off different items like buildings or vehicles

c)

The total money a business brings in

d)

The costs when variable and fixed are added together

20.

A business total costs are £85,000 and their revenue is £100,000. Their revenue has fallen by 10% because of corona virus but costs have stayed the same, what is their new profit figure?

a)

£5,000

b)

£115,000

c)

£45,000

d)

£10,000

21.

A business sells hats for £15 each and sells 25 in one week. What is their total revenue for that week?

a)

£355

b)

£390

c)

£375

d)

£325

22.

If I stopped making and selling products what would I still have to pay?

a)

Fixed Costs

b)

Variable Costs

c)

Start up Costs

d)

Total Costs

23.

A business makes burgers and chips. The price of a burger is £3.00 and the price of chips are £1.50. They sell 20 burgers and 10 portion of chips in a day. What is their total revenue for that day

a)

£70

b)

£75

c)

£50

d)

£85

24.

A business can increase revenue by

a)

Get plastic cutlery

b)

Getting more sales through adverts

c)

Going for a cheaper supplier for cheese

d)

Reducing number of staff when they aren't busy

25.

If a business in the first month they spend £5,000 on a new kitchen, £1,000 on stock to sell, £500 on flyers they will regularly send out, £1,000 on a whole new seating area. How much where their start up costs

a)

£7,500

b)

£5,000

c)

£6,000

d)

£1,500

26.

If a business sells t shirts and jumpers. A t-shirt costs £5 to make and sells for £10 and the jumper costs £10 to make and sells for £15. If the business sells 10 t shirts and 10 jumpers how much total revenue have they made?

a)

£250

b)

£100

c)

£150

d)

£200

27.

Which ones of these costs will go up the more a business creates output

a)

Rent

b)

Salaries

c)

Raw Materials

d)

Loan repayments

28.

If fixed costs are £10,000 and operating costs are £5,000. What are the total running costs of the business

a)

£5,000

b)

£10,000

c)

£15,000

d)

£20,000

29.

If a business spends £20,000 on a new van and then has to pay £300 a month on Petrol. What is the cost of the petrol called?

a)

Start Up Cost

b)

Operating Cost

c)

Fixed Cost

d)

Total Cost

30.

Which one of these is a fixed cost that is increasing

a)

Rent has been lowered due to pandemic

b)

Pizza boxes are more expensive as raw materials to make them have increased in prices

c)

Rent of the business

d)

Minimum wage has risen by 5%

31.

Which of these is not part of the "Promotional Mix

a)

Advertising

b)

Sales Promotion

c)

Cost Cutting

d)

Direct Marketing

32.

Direct mail is an example of

(a)  

33.

A small business in the local area who offers delivery groceries have reopened after lock down and need a way of communicating to customers that they are operating again. Which would be the best format to communicate to customers who are still stuck in their homes

a)

Telephone calls

b)

Free samples

c)

Leaflets

d)

Advert in a magazine

34.

Which of the following advertising examples are in the category of public space ambient

a)

Dominos Brand on Pizza Box

b)

Radio advert promoting a BOGOF offer on Rice Krispies

c)

Film Poster on Side of Double Decker Bus in London

d)

Billboard beside Hillsborough Promoting Championship Football

35.

Which of these is an advantage of using a Printed Advert such as a local newspaper

a)

Cheap and easy to make

b)

Can reach an international audience in a quick turn around

c)

Targets all potential customers

d)

They are a credible (trusted) form of promotion

36.

The message of an advert is

a)

what you want to tell them

b)

how you will tell them

c)

who you will tell

d)

the price of products

37.

Generally television adverts cost (a)   than radio adverts

38.

If a customer has received an email offering them a specific offer due to the products they have bought before, this would be an example of?

a)

Public Relation

b)

Sales Promotion

c)

Printed Advert

d)

Direct marketing

39.

The medium of an advert is

a)

How you will tell them

b)

What you will tell them

c)

Who you will tell

d)

The price of the products

40.

A company who sells luxury biscuits are having difficulties selling their products. They know their product is really high quality but quite expensive and customers don't seem to trust it. For a product like this how would you help to increase sales?

a)

Loyalty Scheme

b)

Free Samples

c)

Phone calls to speak directly to customers

d)

Radio Advert

41.

Which type of business should use a local newspaper advert to communicate with customers?

a)

Apple releasing new IPhone 11

b)

Sky Sports promoting woman's football

c)

Tesco advertising a new vegan range of products

d)

Rotherham Fc offering senior citizens discount

42.

What definition describes personal selling the best?

a)

Sending leaflets out to customers who they think will like their products

b)

They will use a sales pitch and can adapt throughout answering customer questions

c)

Using social media to offer competitions to convince customers to share their brand and products

d)

Offering free coupons to get customers to try the product

43.

An advantage of telemarketing is

a)

Customers can be contacted 24 hours a day

b)

Customers will always be pleased to get contacted

c)

Customers can have a conversation and ask questions

d)

Employees will be really pushy and force people to buy their products

44.

A disadvantage of using face to face personal selling is

a)

Requires lots of technology for it to work

b)

Customers can try the product

c)

Can be time consuming

d)

Takes a long time to get responses from customers

45.

A definition of advertising is

a)

Any paid for space used to communicate ideas or products

b)

A way of finding out exactly what customers wants and needs are

c)

How a business delivers products and services

d)

A feedback service which customers can communicate with businesses after using their products

46.

Which of these is an example of sales promotion

a)

Loyalty Scheme

b)

Emails

c)

Telemarketing

d)

Television Adverts

47.

Which of these is an example of digital advertising

a)

Billboard showing the new Iphone

b)

Text from Apple informing them that a new iphone is coming out

c)

A television advert on Iphones during the Xfactor break

d)

A radio advert on Radio 1 discussing the new Iphone

48.

An advantage of using leaflets are

a)

Customers can throw them away without looking at them

b)

Customers have to come and collect them

c)

They can incur a cost for the business

d)

They can be delivered to peoples homes

49.

Email can be considered to be

a)

Digital advertising

b)

Direct marketing

c)

Public Space Ambient

d)

Sales promotion

50.

What part of the promotion mix is face to face selling?

a)

Sales Promotion

b)

Personal Selling

c)

Advertising

d)

Public Relations

51.

A disadvantage of using radio is that

a)

It is becoming less popular over time

b)

It only targets the younger audience

c)

Costs are increasing for businesses

d)

Requires people to have an internet connection to access it

52.

To get customers to keep returning to your business to benefit with rewards you could use a

a)

Skype call

b)

Radio advert

c)

Billboards

d)

Loyalty scheme

53.

An advantage of emails are

a)

Customers may think it is a scam

b)

Can send out multiple at one time

c)

People don't need access to the internet

d)

Don't need any personal information to contact them

54.

What is the correct definition of public relations?

a)

Using discounts such as coupons to convince customers to try your products

b)

Is how the business puts their brand into the community and seeks for a strong reputation

c)

This is a persuasive technique at getting customers to buy certain products at a discounted rate

d)

A way of communicating to previous customers to gather feedback

55.

A business will try to improve its brand image by

a)

Lowering quality of products

b)

Reducing prices so all potential customers can afford

c)

Helping with community projects to get teenagers into a job

d)

Using 24 hour telemarketers to communicate with customers

56.

PR stands for

a)

Promotion Relations

b)

Public Responsibility

c)

Public Relations

d)

Primary Relations

57.

The definition of public relations is

a)

Putting a brand into the media to help improve their image

b)

Offering Discounts to the public to help improve their sales

c)

Finding ways of lowering costs by reducing wages

d)

Getting new designs that improve the quality of the product

58.

Putting your logo on a local girls football teams kit is an example of

a)

Sponsorship

b)

Press Release

c)

Exhibition

d)

Product Sale

59.

A disadvantage of using Public Relations is

a)

Old people don't like hearing about stories

b)

Media may ignore your story

c)

It can reduce a businesses customers

d)

It has to be put in a newspaper

60.

An advantage of improving Public Relations is

a)

It means that your business can now operate internationally

b)

As it is coming from someone not from the business it seems more sincere

c)

It guarantees to increase sales

d)

You have complete control how people interpret your message

61.

In the Product Life Cycle which point has the most sales?

a)

Decline

b)

Growth

c)

Maturity

d)

Launch

62.

In the Product Life Cycle which point has the least amount of sales?

a)

Growth

b)

Decline

c)

Launch

d)

Maturity

63.

A business will need to do a press release at what point during the product life cycle?

a)

Maturity

b)

Decline

c)

Launch

d)

Growth

64.

What type of segmentation is this definition of?

"Grouping people based on key characteristics such as: age; gender; income; social class; ethnicity; religion and family size."

a)

Geographic

b)

Demographic

c)

Behavioural

d)

Psychographic

65.

What type of segmentation is this definition of?

"Grouping people based on where they live."

a)

Psychographic

b)

Demographic

c)

Geographic

d)

Behavioural

66.

What type of segmentation is this definition of?

"Grouping people based on what they do on a daily basis. This usually involves loyalty to a product or how much they use a product."

a)

Psychographic

b)

Behavioural

c)

Demographic

d)

Geographic

67.

What type of segmentation is this definition of?

"Grouping people based on their views and beliefs."

a)

Geographic

b)

Behavioural

c)

Demographic

d)

Psychographic

68.

A business would use segmentation to..

a)

To get your business in the newspapers

b)

Target the right customers

c)

Make products to suit specific customers

d)

To reduce costs from suppliers

69.

What is this this definition?

"Is when a market is grouped into different sections based on people’s similar characteristics"

a)

Decline

b)

Public Relations

c)

Segmentation

d)

Growth

70.

Which of these is an example of good PR?

a)

Tesco offering double club card points on petrol

b)

A newspaper voucher that gets you 30% off at Dominos

c)

A news story on a chip shop in Rotherham giving homeless people fish and chips for free.

d)

Ford doing a competition that you could win a gift card

71.

When Apple release a new Product they inform the media and tech gurus by doing what?

a)

Face to Face meeting

b)

Press Release

c)

Sponsorship

d)

Television Advert

72.

An example of ambient PR would be?

a)

Coupons in a newspaper

b)

Billboard of Tesco sponsoring race for life

c)

A radio advert promoting new products

d)

Flyers that let customers know about new delivery service of Kates Kitchen

73.

Which of these statements are true about Promotional Stunts.

a)

They always costs a lot of money

b)

It has little to no risk

c)

They can be misinterpreted by the viewers

d)

You need to get newspapers, radio, television and social media involved for it to work.

74.

Tesco have decided to introduce a local to you section where they only use meat and diary products from that local area. Which form of segmentation are they using?

a)

Behavioural

b)

Geographic

c)

Psychographic

d)

Demographic

75.

What is a brand?

a)

A logo

b)

What customers pay for the products

c)

How the media sees a business

d)

A unique way of identifying a business through different mediums

76.

B2C Business Stands for?

a)

Business to Cash

b)

Business to Creator Business

c)

Business 2 Costs

d)

Business to Consumer Business

77.

The Iphone 8 is currently at which stage of the product life cycle?

a)

Launch

b)

Growth

c)

Maturity

d)

Decline

78.

Generally when a product goes into Decline what must a business do?

a)

Reduce price

b)

Make more of it

c)

Spend loads of money on advertising

d)

Stop selling immediately

79.

At which point of the product life cycle might a business do a press release?

a)

Decline

b)

Launch

c)

Maturity

d)

Growth

80.

A business spends £10,000 on rent a year, £15,000 on raw materials and £5,000 on a loan repayment. What is their total fixed costs?

a)

£25,000

b)

£20,000

c)

£15,000

d)

£30,000