WorksheetsLPL Regionals
Total questions: 25
Worksheet time: 13mins
Name
Class
Date
1.
PAI will be Visible to:-
a)
All the Bidder
b)
Highest Bidder
c)
Highest & Second Highest Bidder
d)
None of These
2.
OCB will be Visible to:-
a)
Highest Bidder
b)
Highest & Second Highest Bidder
c)
All the dealers
d)
None of These
3.
Car Details Can be Searched in DMS using which of the following Options?
a)
Branch Name
b)
Car Registration Number
c)
Appointment ID
d)
Both 2&3
4.
In case of "HVC" if the Channel Partner backs out, subsequent re-auction to be done
a)
Yes
b)
No
c)
May Be
5.
Customer would be given a timeline of __ days post request to attend the party peshi at requisite RTO
a)
15 Days
b)
7 Days
c)
20 Days
d)
_
6.
Party Peshi For car registered under WB RTO is required at?
a)
Source RTO
b)
Destination RTO
c)
Any One of the Above
d)
None of the Above
7.
In which Galactica stage RA/RM can perform follow-up calling?
a)
Inspected stage
b)
Payment processing stage
c)
Visited stage
d)
In-negotiation stage
8.
Data and reports are fetched from
a)
Tableau
b)
RPD
c)
Local MIS
d)
All of the above
9.
Morning calling reports help retail in managing and planning conversion?
a)
true
b)
false
10.
How many mandatory fields needs to fill in Loan History Verfication link?
a)
5
b)
6
c)
7
d)
8
11.
Why insurance is very important during car sales?
a)
Insurance is not going impact price of the car
b)
It is very difficult to buy insurance for a car
c)
Third Party Insurance is minimum requirement for ownership change
d)
None of the above
12.
Consent Letter and Relationship proof is required in case of
a)
Third Party Payment
b)
Company Owned Cars
c)
All cases
13.
In case of Company Owned Cars, the proofs required are
a)
KYC of Co., KYC of authorised person, pics of the AR, Car documents
b)
KYC of Co., pics of the company, Car documents
c)
KYC of Co., KYC of Authorised Representative, Car documents, Five Letter Heads, Pics of the AR
14.
What the docket rating given if the Critical documents are missing?
a)
1
b)
4.5
c)
5
15.
Customer has lost the RC card has not submitted the FIR copy and a photo copy of the RC Card, how will this affect the rating & which document will this come under?
a)
IT does not affect the rating. It is a non critical document
b)
This would come under the critical document and the rating will be one till the required documents are submitted and the TAT to submit the document will be 3 days.
16.
Customer has submitted the duplicate copy of RC will it affect the docket rating?
a)
Docket rating will be affected since RC is duplicate
b)
Docket rating will not be affected if the customer has submitted the duplicate copy of RC.
17.
Two reason for Inspection denied
a)
Car ineligible for inspection & Document unavailability
b)
Duplicate key & Insurance unavailable
18.
Customer does not have an insurance and not happy with the price quoted by Cars24, what are the reasons a RA/RM can give the customer?
a)
If the buyer has to purchase a comprehensive cover buyer will have to repair the car as per insurance company requirement which will incur cost and the same as been taken into consideration.
b)
Advise the customer to get the car insured
19.
To change the payment mode, How PR rejection request can be raised
a)
Ops to be contacted
b)
QC to be contacted
c)
Finance to be contacted
d)
None of the above
20.
If customer came with 2 appointement ID's for 2 different cars, we can do inspection for both
a)
true
b)
false
21.
Which stage will help you assign CJ for HI
a)
Scheduled
b)
Inspected
c)
Visited
d)
In-negotiation
22.
which of the following can be considered as address proof
a)
Pancard
b)
Driving lisance
c)
voter ID card
d)
Both 1 and 2
23.
Ashish RA is not sure wether he has uploaded correct documents in DMS or not which tab should he check to verify the same in galactica
a)
Transaction details
b)
Background Check
c)
Document Details
d)
Buying docket
24.
If customer denied to pay cancellation charges, from where the amount will be recovered
a)
No deduction
b)
From Salary
c)
Both 1 & 2
d)
None of the above
25.
The link for payment of cancellation charges is sent to the customer via
a)
SMS
b)
E-mail
c)
Both 1 & 2
d)
NA
100 %
