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Lazada PH Quiz 1: Seller Journey

Total questions: 20

Worksheet time: 3600secs

Name
Class
Date
1.

If the seller wants to sign up as a corporate seller, what are the documents they need to submit?

a)

Certificate of Registration or BIR 2303

b)

SEC Permit or DTI Permit

c)

Driver’s license only

d)

Business Permit

e)

Valid Bank Account

2.

If the seller wants to sign up as an individual seller, what are the documents they need to submit?

a)

Valid Bank Account

b)

Business Permit or Mayor’s Permit

c)

DTI Permit

d)

1 Valid Government ID

e)

BIR 2303

3.

Arrange the following sign-up stages in chronological order (1-4):

.1 Update your bank account information

.2 Manage Address Book

.3 Upload your SKUs

.4 Register Online

a)

4, 2, 3, 1

b)

1, 4, 2, 3

c)

1, 2, 3, 4

d)

4, 3, 2, 1

4.

What will happen if the Bank Account Name of the seller is not the same as the name registered in their Business Documents?

a)

The seller will not receive their payout or they payout will be put on-hold.

b)

The seller will still receive their payout but they will need to contact their bank for it.

c)

The seller will not receive their payout ever and Lazada will forfeit it.

5.

Give 3 tips that the seller should take note of or should remember when uploading products:

a)

Fill All Mandatory Attributes

b)

Packaged dimensions are similar from product dimensions

c)

Avoid overstocking of any products

d)

Don’t upload counterfeit, prohibited and unlawful items

6.

What is the difference between First Mile and Last Mile?

a)

First Mile refers to the movement of product from courier to a customer for a delivery while the Last Mile refers to the movement product from seller to a courier service.

b)

First Mile refers to the movement of product from courier back to the seller while the Last Mile refers to the movement product from customer to courier. .

c)

First Mile refers to the movement of product from seller to a courier service while the Last Mile refers to the final movement or delivery of item to the customer.

7.

Give 2 example of items that can be packed using Lazada pouch:

a)

Fabrics

b)

Cords

c)

Fragile Items

8.

The shipping label should be printed in an _____ paper or sticker label and should not be folded.

a)

A4

b)

A5

c)

A6

9.

If the seller is using a box, the shipping label should be place on top or on the ___________ side of the box.

a)

thickest

b)

largest

c)

smallest

10.

Arrange the following process in preparing and fulfilling an order in chronological order (1-4):

.1 Pick the item in your warehouse

.2 Pack the item (include the sales invoice) and print the shipping label

.3 Print the picklist

.4 Set or validate the order to Ready to Ship (RTS)

a)

1, 2, 3, 4

b)

3, 1, 2, 4

c)

4, 2, 1, 3

11.

All delivered orders from ___________to Sunday will be paid on the following Thursday.

a)

Tuesday

b)

Wednesday

c)

Monday

12.

If an item is under LazMall, the customer has ____ days from the delivered date to return the item.

a)

12

b)

7

c)

15

13.

If an item is from a local Marketplace seller, the customer has _____ days from the day when the seller accepted their request to return the item.

a)

15

b)

8

c)

7

14.

All failed delivery orders should be return to the seller within ______ days.

a)

25

b)

45

c)

30

15.

The Countdown of SLA for customer return orders starts from __________ date.

a)

returned

b)

TTS/Shipped

c)

today

16.

All customer return should be return to the seller within _____ days.

a)

30

b)

25

c)

45

17.

The Countdown of SLA for failed delivery orders starts from _____________ date.

a)

TTS/Shipped

b)

Shipped

c)

Returned

18.

All delivered orders from Monday to Sunday will be paid on the following ____________.

a)

Thursday

b)

Monday

c)

Saturday

19.

What are the 3 types of sellers?

a)

Market Place

b)

LazMall

c)

LazFresh

20.

Where can someone sign up as a Seller in Lazada?

a)

Lazada Website

b)

Seller Center app

c)

At BGC