Font size
WorksheetsBBVA Debit cards: all you need to know
Total questions: 12
Worksheet time: 5mins
What does VAU stand for?
Visa Access Upgrade
Visa Acces to User
Visa Account Updater
Verification Account Update
What is "Fallback"?
When the customer uses the magnetic strip from his/her debit card to process a transaction
When a costumer has no sufficient funds for a Point Of Sale transaction and uses his/her courtesy overdraft protection
When a DC gets declined for NSF, non sufficient funds
When a costumer loses his/her DC
None is correct
What is VAU?
A Visa discount
Is a service that VISA offers, where they update card information automatically with merchants that the customers have done business with.
A validation process that the bank uses for verifying the costumers identity. (Validation Account Update)
A type of overdraft
Can signers have debit cards on business accounts
No
Of course
Yes, if the holder authorizes it
Yes
Steps for DC reissue in Client Vista:
Type DC# in the search bar and press enter>> scroll down>>click on "Hot card/reissue card">>complete details
Type DC # in the search bar and press enter>>I want to>>maintenance>>debit card maintenance
There is no card reissue in Client Vista
None is correct
What is the main program used to make the travel notification?
Alnova
Sales Force
Client Vista
Just by telling me on the phone
When a costumer is requesting to have a letter sent with a new PIN for the debit card, how much time does it take to arrive?
3 calendar days
1 business day
1-2 business days
7-10 business days
In which case we must do the DC reissue through Alnova?
When is lost or stolen
Never
When is damaged or broken
What is the Card Modification History for?
To look all the stolen/damaged/lost cards that the costumer have had
To look all modifications done to the DC
To look all workers that have done changes to the card
None
Which program do we use to increase debit cards POS/ATM limits
Client Vista
Alnova
Sales force
Content Viewer
What is the cost for a rush delivery?
1-2 days
50$
5$
free
Te gustó este quiz?
Si
Si, está super
Más o menos
No, está horrible
