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01 marketing basic concepts

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Which all of the following constitute the business environment? (Select ALL correct options)

a)

Economic

b)

Cultural

c)

Political

d)

Social

e)

Technological

2.

Segmentation is the process of _____

a)

Selecting the RIGHT customers

b)

Selecting the RIGHT Products for the customers

c)

Dividing the market into smaller groups of customers

d)

Creating a RIGHT image in the minds of the Right Customers

3.

If you are Marketing Manager for a Paint manufacturing firm, which ONE of the following is NOT your B2B customer-category?

a)

Individual households

b)

Manfucturining firms

c)

Service firms/institutions

d)

Retailers

e)

Government organizations

4.

Creating a favorable and distinct image of your product or brand in the minds of target customers is called ______ .

a)

Differentiation

b)

Targeting

c)

Segmentation

d)

Positioning

5.

Which of the following is FALSE regarding marketing mix?

a)

All its elements together make a value proposition or offering to a customer.

b)

Its elements are not inter-dependent of one another.

c)

It is set of decisions in the hands of marketers.

d)

Each element of marketing mix is a set of strategic decisions.

6.

Which ONE of the following should ideally be the FIRST objective of marketing?

a)

Customer satisfaction

b)

Profit maximization

c)

Sales maximization

d)

Market share leadership

7.

By definition, which ONE of the following does not form a part of the market for a firm?

a)

Its Suppliers

b)

Its Customers

c)

Its Competitors

d)

The Firm itself

8.

Which ONE of the following segmentation criteria will you suggest to be the most effective to get the best outcome of marketing strategy?

a)

Geographic

b)

Demographic

c)

Psycho graphic

d)

Behavioral

9.

Promotion element in marketing mix is set of strategies to ___________ .

a)

manufactue or sell a number of different product lines

b)

create, grow, and manufacture products needed by customers

c)

Develop communication a business or organization uses to inform, persuade, or remind.

d)

take the product to where the customer is.

10.

The items you can touch, see or smell, such as rose flower, are called _____

a)

concepts

b)

goods

c)

ideas

d)

services