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Managerial Behaviour and Effectiveness Quiz 1

Total questions: 10

Worksheet time: 4mins

Name
Class
Date
1.

What do managers do? (Compared to what leaders do)

a)

Planning

b)

Inspiring

c)

Controlling

d)

Investigating

2.

A modern form of mail used to communicate.

a)

memo

b)

fax

c)

email

3.

An “old fashioned” physical means of communication, still utilized in the present age of communication.

a)

memo

b)

video conferencing

c)

email

4.

Technology significantly improves a manager’s ability to __________ individual and team performance.

a)

monitor

b)

ignore

c)

match

5.

A prerequisite for introducing new technology to the workforce or for improving efficiency and effectiveness with existing technology.

a)

email

b)

training

c)

connect

6.

On the job training methods are

a)

Job Rotation

b)

Coaching

c)

Committee Assignments

d)

All the above

7.

The person who involves in reaching agreements between other managers, unions, customers, or shareholders.

a)

Disturbancehandler

b)

Entrepreneur

c)

Negotiator

d)

Monitor

8.

Who links and coordinates the activities of people

a)

Figurehead

b)

Leader

c)

Liaison

d)

Disseminator

9.

Who defined the managerial roles interpersonal, informational and decisional roles?

a)

Koontz

b)

Mintzberg

c)

Henry Fayol

d)

O'Donnell

10.

............ transmits information to influence the attitudes and behavior of employees.

a)

Figurehead

b)

Leader

c)

Liaison

d)

Disseminator