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Worksheetsorganizational Structure
Total questions: 15
Worksheet time: 8mins
_______________ is the formal arrangement of jobs within an organization.
Departmentalization
Organizational design
Organizational structure
Work specialization
In describing the degree to which tasks in an organization are divided into separate jobs, managers use the term ___________.
work specialization
departmentalization
chain of command
span of control
Which statement accurately defines work specialization?
It is the degree to which tasks are grouped
Jobs are ranked relative only to their worth or value to the
It clarifies who reports to whom
Individual employees specialize in doing part of an activity rather than the entire activity
Functional departmentalization groups jobs by ______________.
tasks they perform
territories they serve
type of customer they serve
products or services they manufacture or produce
Nestle can use which type of departmentalization?
function
geography
process
customer
The line of authority that extends from the upper levels of management to the lowest levels of the organization is ____________.
span of control
centralization
chain of command
work specialization
________________ is the obligation or expectation to perform a duty.
responsibility
authority
span of command
unity of command
The theory that a person should report to only one manager is called ____________.
unity of command
span of control
centralization
decentralization
The degree to which decision making is confined at a single point in an organization is described as
unity of command
chain of command
centralization
decentralization
The degree to which jobs are standardized and guided by rules and procedures is called
formalization
centralization
decentralization
specialization
When decisions tend to be made at lower levels in an organization, the organization is said to be decentralized.
true
false
The theory that a person should report to only one manager is called unity of command
true
false
The degree to which decision making is confined at a single point in an organization is described as decentralization
true
false
Best departmentalization for KPTM is geographical
true
false
organizational chart is the representation of organizational structure
true
false
