Font size
WorksheetsPMG1123 --- QUIZ 2 (10%)
Total questions: 15
Worksheet time: 1hrs 15mins
Human skills refer to the ability to communicate effectively with workers.
TRUE
FALSE
According to Mintzberg, when a manager acts as a negotiator he is performing the “informational role”.
TRUE
FALSE
Middle managers usually are called Head of Department (HOD) and are responsible for directing the day-to-day activities of operative employees.
TRUE
FALSE
When managers meet organizational goals, they are effective.
TRUE
FALSE
Leading involves motivating and leading the members of an organization so that they contribute to the achievement of the organization’s goals.
TRUE
FALSE
6.As managers move up in organizations, they tend to need more __________ skills.
technical
conceptual
political
human
The major functions associated with the process of management are ___________.
planning, organizing, commanding, and controlling
planning, organizing, leading, and controlling
planning, organizing, and motivating
planning, organizing, directing, and controlling
When a marketing manager praises a subordinate on her excellent presentation for the senior management, what function is that manager performing?
Planning
Leading
Staffing
Corrective action
The managerial function that helps to ensure all other managerial functions are occurring as designed is called ____________.
planning
organizing
leading
controlling
The process of administering and coordinating resources effectively, efficiently and in an effort to achieve the goals of the organization is called __________.
management
controlling
planning
administration
Which of the following is the highest level of management?
Top managers
Subordinates
First-line managers
Middle managers
First-line managers will most likely have to
monitor the performance of corporate investments.
encourage, monitor, and reward the performances of their employees.
determine how to deal with long-term environmental changes
periodically monitor the company’s organizational culture.
Suppose the managers in an auto plant are primarily concerned with training their workers to use the fewest inputs to generate a given level of output. This scenario depicts managers who are primarily focused on _______________.
efficiency
effectiveness
directing
controlling
Miss Amani is a front desk manager at Nabalu Resort. In dealing with unhappy customers, Miss Amani is performing her _____________.
liaison role
spokesperson
negotiator role
disturbance handler role
Which set of skills would you expect the President of the United States to be least in need of?
Interpersonal
Political
Conceptual
Technical
