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2.2. ORGANIZATIONAL STRUCTURE

Total questions: 20

Worksheet time: 4mins

Name
Class
Date
1.

A narrow span of control is one that encompasses many people.

a)

TRUE

b)

FALSE

2.

Groups that are not an official part of the organisation but arise from people having similar interests are known as

a)

Specialist interest groups

b)

Lobbying groups

c)

Informal groups

d)

Friendship groups

3.

The difference between the role of directors and the role of managers is that managers are concerned with the strategic plans of an organisation and directors are concerned with the day-to-day affairs of the business.

a)

TRUE

b)

FALSE

4.

...................................: The removal of one or more of the levels of hierarchy from an organisational structure

a)

DELAYERING

b)

DELEGATION

c)

DISSMISAL

5.

Which type of organisational structure is based on personal relationships and social networks?

a)

Hierarchical

b)

Centralises

c)

informal

d)

matrix

6.

Which of the options below is the most likley benefit of delayering an organisation?

a)

Wider spans of control

b)

Increased delegation to subordinates

c)

Shorter chains of command

d)

Improved motivation

7.

Teams formed naturally, through unofficial means are termed the teamworking organisation.

a)

True

b)

False

8.

Tall organisational structures help improve communication.

a)

true

b)

false

9.

Line managers have a wide span of control in tall hierarchical structures.

a)

False

b)

True

10.

A driving force for delayering is to improve communication flows.

a)

True

b)

False

11.

The difference between hierarchical and flat organisation structures is that hierarchical structures are tall with many levels of responsibility, and flat structures have fewer levels of responsibility thereby giving managers a greater span of control.

a)

true

b)

false

12.

Responsibility cannot be delegated; i.e., it always remains the authority of the line manager.

a)

true

b)

false

13.

A key drawback of tall hierarchical structures is the potential for miscommunication problems due to the large number of layers in an orgainisation

a)

True

b)

False

14.

Which of the following is not a valid reason why a firm may choose to delayer its organisational structure?

a)

Remove ambiguity in the chain of command

b)

Improves speed of communication

c)

More cost efficient (less management overheads)

d)

To motivate and empower staff with new responsibilities and increase motivation

15.

Advantages of delayering:

a)

Reduces business costs

b)

May increase workforce motivation due to less remoteness from top management and greater chance of having more responsible work to perform

c)

Could be one-off costs of making managers redundant; e.g., redundancy payments

d)

Increases the span of control and opportunities for delegation

16.

A wide span of control is one that encompasses many people.

a)

true

b)

false

17.

Which of the following is not a way that effective delegation can help motivate workers?

a)

Staff empowerment

b)

Increased responsibility

c)

Pay increases associated with increased responsibility

d)

Esteem needs being satisfied

18.

The organisational chart shows:

a)

The path of delegation

b)

Current matrix project teams

c)

Formal channels of communication

19.

The difference between accountability and responsibility is that responsibility works upward (an employee is responsible to her line manager) and accountability works downwards (managers are accountable for their subordinates).

a)

True

b)

False

20.

The difference between accountability and responsibility is that accountability works upward (an employee is accountable to her line manager) and responsibility works downwards (managers are responsible for their subordinates).

a)

True

b)

False