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WorksheetsBilling Quiz
Total questions: 10
Worksheet time: 41mins
CCA must ask customer if he knew payment methods when when he ask to pay
True
False
what is the picture look like
Elections
Training
Meeting
IF CST has TE Bill after Grace Period less than 30 L.E.
Inform CST to pay normal Internet bill
Inform CST to pay normal TE Bill at first
None of the above
You can check TE BIll from
OSS Tool
TE.EG site
both of them
IF CST has Blocked Matrix you should Restart Port till reactivate service
True
False
CCA can do early renewal request via 111 , chat
True
False
CCA can do early renewal request without vitrification
True
False
who is calling
Mega 101
Mega 110
user
If CST need to pay you must to tell him
if he know payment methods
to pay 1 L.E. to guarantee renew package without any problem
Bill Amount
All of them
If CST has to pay less than 3 L.E. to renew his package so CCA action is
inform CST to pay
follow Balance Fraction request
direct CST to nearest branch
