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Business Studies

Total questions: 10

Worksheet time: 20mins

Name
Class
Date
1.

The process of creating and internal environment, where individuals work effectively and efficiently for achievement of goal is known as

a)

Coordination

b)

Delegation

c)

Management

d)

Planning

2.

Which is not the Features of Principles of Management?

a)

General Guidelines

b)

Contigent

c)

Flexible

d)

Goal Oriented Process

3.

The element that aims at integrating group efforts to achieve group objectives is called ________.

a)

Cooperation

b)

Coordination

c)

Management

d)

Directing

4.

This symbol is a sign of standard on which kinds of products?

a)

Agricultural Products

b)

Food Products

c)

Electrical Products

d)

Jewellery Products

5.

Mr Ankit is the chief manager in a well known MNC, producing shoes. He called the production manager of his unit and told him to keep a constant watch on all the activities of his respective unit so that there is no possibility of adverse results. Identify the function of management.

a)

Planning

b)

Organizing

c)

Controlling

d)

Staffing

6.

Aman is working as a production manager in Nirman Limited engaged in manufacturing electrical wires. There is no conflicts between management and workers. It's working conditions are very good. The company is earning huge profits. As a policy matter, it is sharing the gains with workers because they believe that the prosperity of the company can't exists for a long time without the prosperity of the employees. Name the principle of scientific management described above.

a)

Harmony, not discord

b)

Science, not rule of thumb

c)

Cooperation, not individualism

d)

Development of each and every person to his/her greatest efficiency and prosperity

7.

ITC contributes rupees 1 on the the sale of every Classmate notebooks to its rural development initiatives that supports among other projects primary education in villages it uses eco-friendly and chlorine free paper for the production of its notebooks identify the management objective which ITC is trying to achieve other projects primary education in villages it uses eco-friendly and chlorine free paper for the production of its notebooks. Identify the management objective which ITC is trying to achieve

a)

Social Objective

b)

Personal Objective

c)

Organisational Objective

d)

Both (b) and (c)

8.

Mr Rajiv, the senior manager of Unique enterprise, considered himself very wise and used to take all the decisions himself without consulting the employees, he never used to help any one nor he used to take help of anyone. The employees of unique enterprise were not working efficiently and company's profit margin started declining to tackle the problem, the company appointed a new manager from IIM Bangalore. The new manager after joining made a policy that all the decisions will be taken after consulting employees in the meeting. All employees must give some suggestions and best suggestions will be rewarded with financial and non-financial incentives. This policy had a very positive effects on company.State the principle of Henry Fayol used by new manager.

a)

Principle of Division of work

b)

Principle of Unity of Direction

c)

Principle of Unity of Command

d)

Principle of Initiative

9.

‘Amazing Yummy Cakes’ is a renowned cake making company. The company produces both egg containing as eggless cakes. Once it so happened that 300 cakes containing egg were packed in packaging having green signs. Vishal who is a strict vegetarian ate it. He realised something different in the smell of the cake and went on to enquire about the content of the cake. On his questioning one staff member agreed to the fault committed.

Which consumer right of Vishal was violated here?

a)

Right to be Informed

b)

Right to choose

c)

Right to seek redressal

d)

Right to be heard

10.

Divya ordered a Smartphone online. She received the smart phone through courier within the 7 days of placing the order. On receipt of her order, she noticed that the smartphone received by her was different from what she had ordered. She asked the company to exchange the smart phone but the company refused to do so. She filed a complaint in the district forum which also disapproved. Not satisfied with the decision of the District Forum, after 40 days she decided so appeal further. In which redressal agency divya can appeal against the decision of District Forum

a)

State Commission

b)

National Commission

c)

Supreme Court

d)

Cannot appeal