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Understanding Business Outcomes

Total questions: 15

Worksheet time: 13mins

Name
Class
Date
1.

Increased productivity always leads to increased operational efficiency

a)

True

b)

False

2.

Which of the following is NOT a KPI related to cybersecurity?

a)

Time to Detect

b)

Time to Contain

c)

Time to Resolve

d)

Time to Receive

3.

Environmental Sustainability initiatives always lead to an increase in expenses for a company

a)

True

b)

False

4.

What is the correct definition of "Time to Market"?

a)

Time to market is the length of time it takes from product ideation to the time it is available for consumption

b)

Time to market is the length of time it takes from product production to the time it is available for consumption

c)

Time to market is the length of time it takes from product consumption to ideation

d)

Time to market is the length of time it takes from the product is procured to the time it hits the market

5.

Which of the following was disregarded leading to the Bangladesh Bank Heist?

a)

INCREASE COST-EFFICIENCY

b)

REDUCE ERRORS AND/OR DEFECTS

c)

IMPROVE CYBERSECURITY POSTURE

d)

ACCELERATE TIME TO MARKET

e)

IMPROVE BRAND & REPUTATION

6.

What business outcomes were affected because of the heist? (Choose 2)

a)

IMPROVE BRAND & REPUTATION

b)

REDUCE ERRORS AND/OR DEFECTS

c)

INCREASE EMPLOYEE RETENTION & SATISFACTION

d)

ACCELERATE TIME TO MARKET

e)

INCREASE COST-EFFICIENCY

7.

Which outcomes were achieved through WebEx? (Choose 2)

a)

ACHIEVE REVENUE GOALS

b)

INCREASE COST-EFFICIENCY

c)

REDUCE ERRORS AND/OR DEFECTS

d)

INCREASE PRODUCTIVITY

e)

EXPAND BUSINESS

8.

Which of the business areas were disregarded leading to the boycott of NutriAsia? (Choose 2)

a)

INCREASE CORPORATE SOCIAL RESPONSIBILITY

b)

INCREASE EMPLOYEE RETENTION & SATISFACTION

c)

INCREASE OPERATIONAL EFFICIENCY

d)

REDUCE ERRORS AND/OR DEFECTS

e)

IMPROVE CYBERSECURITY POSTURE

9.

Which other business goals were affected negatively by disregarding their employees? (Choose 3)

a)

ACHIEVE REVENUE GOALS

b)

EXPAND BUSINESS

c)

ENSURE CUSTOMER RETENTION & SATISFACTION

d)

ACCELERATE TIME TO MARKET

e)

IMPROVE BRAND & REPUTATION

10.

Which of the following was neglected that lead to this insider breach outcome for the Coca-cola company?

a)

REDUCE ERRORS AND/OR DEFECTS

b)

ACCELERATE TIME TO MARKET

c)

IMPROVE BRAND & REPUTATION

d)

INCREASE COST-EFFICIENCY

e)

IMPROVE CYBERSECURITY POSTURE

11.

Which other business goals were affected negatively by disregarding their cybersecurity? (Choose 3)

a)

INCREASE EMPLOYEE RETENTION & SATISFACTION

b)

ACCELERATE TIME TO MARKET

c)

IMPROVE BRAND & REPUTATION

d)

INCREASE COST-EFFICIENCY

e)

IMPROVE ENVIRONMENTAL SUSTAINABILITY

12.

What business area was neglected that lead to the exploding Note 7 phones of Samsung?

a)

ACCELERATE TIME TO MARKET

b)

IMPROVE BRAND & REPUTATION

c)

REDUCE ERRORS AND/OR DEFECTS

d)

EXPAND BUSINESS

e)

INCREASE PRODUCTIVITY

13.

What other business outcomes were affected as a result of the exploding phones? (Choose 3)

a)

ACCELERATE TIME TO MARKET

b)

IMPROVE BRAND & REPUTATION

c)

REDUCE ERRORS AND/OR DEFECTS

d)

INCREASE COST-EFFICIENCY

e)

ACHIEVE REVENUE GOALS

14.

What business area was neglected that lead to the data breach of British Airways?

a)

ENVIRONMENTAL SUSTAINABILITY

b)

IMPROVE BRAND & REPUTATION

c)

INCREASE PRODUCTIVITY

d)

IMPROVE CYBERSECURITY POSTURE

e)

INCREASE OPERATIONAL EFFICIENCY

15.

What other business outcomes were affected by the data breach of British Airways? (Choose 3)

a)

ENSURE CUSTOMER RETENTION & SATISFACTION

b)

ACHIEVE REVENUE GOALS

c)

IMPROVE BRAND & REPUTATION

d)

IMPROVE ENVIRONMENTAL SUSTAINABILITY

e)

INCREASE OPERATIONAL EFFICIENCY