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WorksheetsMOD COVID-19 FAQs QUIZ
Total questions: 12
Worksheet time: 9mins
MICO-Alelie have just received an inbound call from a certain member named Patient Jellian Eugenio. Patient is inquiring What is COVID – 19? (2 answers are correct)
COVID-19, also known as CoronaVirus Disease 2019
a bacterial infection due to a specific type of Salmonella that causes symptoms. Symptoms may vary from mild to severe, and usually begin 6 to 30 days after exposure.
the disease pandemic-producing symptoms of FEVER, dry COUGH or colds, shortness of breath or difficulty of breathing, diarrhea, sore throat, runny nose, nausea or vomiting, general aches or pain, WEAKNESS/fatigue or tiredness, loss of smell or taste, headache, rashes, pink eyes and “Covid toes” to individuals who are infected.
a painful, debilitating mosquito-borne disease caused by any one of four closely related dengue viruses. These viruses are related to the viruses that cause West Nile infection and yellow fever.
MICO-Volvien explained to patient Jeff Bunoan-Chaneco re How is COVID – 19 transmitted? (2 answers are correct)
The bacteria are deposited in water or food by a human carrier and are then spread to other people in the area.
These droplets can land on objects and surfaces around the person such as tables, doorknobs and handrails.
The bacteria that cause tuberculosis are spread from one person to another through tiny droplets released into the air via coughs and sneezes.
The virus spreads primarily from person to person through small droplets from the nose or mouth, which are expelled when a person coughs, sneezes, or speaks.
MICO-Raymond Lauchengco got an inbound call from a certain patient named Ericka Montelibano. Patient is asking How long does it take after exposure to Covid-19 to develop symptoms?
14 to 16 days
3 to 10 days
10 to 14 days
1 to 14 days
MIC Sup-Janry Espada is orienting his patient Rowena Alfonso Sotelo re Diagnostic test of choice for COVID-19? What should be the correct answers of Janry?
Swab Test
Rapid Antibody Test
Chest CT Scan and Chest X-ray
RT-PCR Test
MIC AVP-Aleli is arguing with her patient Jofel del Marimar regarding COVID-19 exposure and prevention, which of these are true? (2 or more answers are correct)
Face-to-face contact with a confirmed case within 1 meter and for more than 15 minutes.
Direct physical contact with a confirmed case.
Tuob, or the practice of inhaling steam from a basin of infused water while covering one's head, is a cure or medication for COVID-19.
Separate yourself from others even though you do not have symptoms. This is to further prevent transmission.
MIC Non-Voice AM-Senen is performing an orientation-training to his team members namely Lei Baterna, Bellice Respicio, Vel Bacud and JP Malicdem, and Senen asks, What are the three hacks or criteria or requirements before a swab test can be covered? (3 answers are correct)
With Medical Consultation and symptoms
With Exposure to a suspected COVID-19 patient
With Medical Diagnosis of COVID-19
With Doctor's prescription request
a Freshdesk inquiry pop up on MICO Non-Voice Bellice. a certain patient Dennison de Menace is seeking answer to his question, If I do not have any symptoms but was exposed to a COVID-19 diagnosed patient, will Etiqa cover the COVID-19 tests? If not, can I just reimburse? (Choose the correct answer)
Yes, test can be coverable and reimbursable as this is done not on a screening purposes.
No, test is not coverable nor reimbursable as this is done for screening purposes.
An accredited very infectious doctor named Dra. Fe Mamaril called up MIC Spec-Oly Reyes to check if Etiqa covers request for RT-PCR Test of an asymptomatic Etiqa member who will undergo Elective surgical procedures or prior to giving birth?
Yes, this considered a medically-necessary test because it is part of the medical clearance prior elective surgical procedure.
No, this is considered as screening test. Requests where the test are part of medical clearance prior to a procedure may be evaluated on a case-to-case basis.
CCO Sup-Gerald Bonus is answering her email from a VIP patient named Gerard Bautista Mendoza. The patient asks, If my COVID-19 test results, RAT or RT-PCR, turned positive, will Etiqa allow reimbursement of Covid-19 tests done for screening purposes?
No, since it is done for screening purposes, a positive result may not be reimbursable.
Yes, a positive test result may be reimbursed subject to Etiqa Claims requirements and processing is subject to the limits of your plan. A Physician’s Clinical Statement (PCS) and other pertinent medical document may be required for proper evaluation.
During a Zoom Meeting with GRA Mining Corp, patient Marjorie Estabillo have asked a question to Dra. Maria Theresa del Carmen, a Utilization Committee Physician on deck. What is the appropriate answer to her question - Will Etiqa cover recommendation for Covid-19 Tests of SYMPTOMATIC cases requested via Etiqa’s Tele-consultation Program and/or requested by a Company Physician?
No, Etiqa may not cover such availment because it is not medically necessary.
Yes, Etiqa may cover availments as long as it is medically necessary, the required documents for approval subject to his/her benefit and limits of the plan. Requests coming from company physicians are still subject to validation on a case-to-case basis.
During the tele-visit-orientation of LO-Kristine Umahon, her patient Charles Benedicto Tamis have asked a question, Will Etiqa cover request for REPEAT RT-PCR test from a diagnosed Confirmed case of Covid-19 regardless of symptoms, isolation period and hospital discharge requirement? What should be the answer?
No, Etiqa only covers one confirmatory test because the second test is considered screening in-purpose.
Yes, Etiqa may cover the repeat RT-PCR subject to the test approval requirements and according to your benefit program.
a certain Ms. Mitch Sabangan of Feel Ensure Insurance Broker called up LO Cebu-Lucille Cuyos OTP to verify, Will Etiqa cover Personal Protective Equipment (PPE) used by the healthcare workers or frontliners? What should be the 2 correct answers?
Yes, PPE is covered for both outpatient and inpatient availment. All PPE charges will form part of the utilization.
Yes, PPE may be covered according to its medical necessity, e.g., Confinement, ER Availment or during selected surgical procedures.
Yes, PPE charges are not coverable for specific conditions like Out Patient Consultations, Laboratory tests and diagnostic procedures, Annual Physical Examination (APE), Executive Check Up (ECU) and Dental procedures,
Yes, PPE charges used by the patient's companion is covered subject to member's benefit limit.
