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Gr 11 September Test Revision

Total questions: 20

Worksheet time: 17mins

Name
Class
Date
1.

The process of obtaining information about possible and future events that may have an impact on the performance of the business is called...

a)

Environmental scanning

b)

Forms of business ownership

c)

Implementation of a CSR strategy

d)

Stakeholder relations

2.

The SWOT analysis can be used to...

a)

identify strengths, weaknesses, opportunities and threats in the macroenvironment.

b)

identify strengths, weaknesses, opportunities and threats in the microenvironment.

c)

identify strengths, weaknesses, opportunities and threats in both the micro AND macroenvironments.

d)

identify opportunities and threats in the macroenvironment.

3.

True or false? Opportunities and threats are external factors and therefore management should not worry too much about them. They should only focus on internal factors because they have control over them.

a)

True

b)

False

4.

True or false? Business culture can be a strength for a business.

a)

True

b)

False

5.

True or false? Business culture can be a weakness for a business.

a)

True

b)

False

6.

True or false? Having a skilled workforce means that there will be less wastage.

a)

True

b)

False

7.

Tick the factors that make a market attractive.

a)

high barriers to entry

b)

low barriers to entry

c)

weak supplier bargaining power

d)

strong supplier bargaining power

8.

Tick the factors that make a market unattractive for a business.

a)

high levels of competition

b)

low levels of competition

c)

strong buyer bargaining power

d)

weak buyer bargaining power

9.

True or false? A business will always prefer having one or just a few buyers/customers. This is because it is easy to keep up with the needs of a small group.

a)

True

b)

False

10.

True or false? Political factors and LEGAL factors are closely related because politicians break the laws the most.

a)

True

b)

False

11.

Tick all the factors that you would consider when doing a Porter's analysis.

a)

The likelihood of government interference in the economic functioning of the country

b)

The degree of political stability in the country

c)

Political ties with other countries as this may, for instance, influence trade agreements.

d)

Degree of media freedom/freedom of speech,

e)

The number of businesses producing substitute products.

12.

True or false? When conducting a PESTLE analysis, one should focus more on socio-economic factors than on social factors.

a)

True

b)

False

13.

Tick all the factors that fall under socio-economic factors.

a)

Personal safety and crime.

b)

Awareness of the issue of pollution and recycling.

c)

Distribution of wealth/poverty.

d)

The changing role of women in society in certain cultures.

14.

Which of the following can be used to investigate forces in the market environment?

a)

An environmental scan

b)

A SWOT analysis (O and T only)

c)

The use of the six forces as identified by Porter

d)

WO strategies

15.

When analysing the existing level of rivalry, the following factors require reviewing:

a)

Size and financial resources of the business.

b)

The quality of products/service.

c)

Consumer brand loyalty.

d)

Trading hours.

16.

Under which of Porter's factors would you consider the strategy of introducing customer loyalty programs to make the business more attractive

a)

Level of rivalry

b)

The power of suppliers

c)

Legal forces

17.

True or false. When evaluating the availability of substitute products, we look at different brands that also sell the same product that we offer.

a)

True

b)

False

18.

When analysing the existing level of rivalry for Pizza Hut, we will consider the following:

a)

a take away sandwich from Checkers

b)

a burger from burger king

c)

A pizza from Andiccio's

d)

a home made sandwich

19.

Tick the possible costs associated with the unavailability of stock.

a)

If there is no material, a manufacturer cannot produce

b)

Customer goodwill may be lost if they have to go to competitors.

c)

None of the above, because if you are not producing, you don't incur any expenses, so there are no costs involved.

20.

Which of the following are complementary products?

a)

Coffee and sugar.

b)

Fish and chips.

c)

Burgers and milkshake.

d)

Fast foods and Mr Delivery.