wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Chapter 3 - Hospitality Past, Present & Future

Total questions: 15

Worksheet time: 9mins

Name
Class
Date
1.

Item that reminders travelers of a place they visited. What is the correct key term?

a)

Luggage

b)

Cruise

c)

Toy

d)

Souvenir

2.

A hotelier is a owner or manager of a hotel

a)

True

b)

False

3.

An amenity is an extra item or service that adds to a traveler's comfort or convenience. Which of these are a common amenity most hotels would provide to all guests (Select all that apply)

a)

Pool

b)

Wifi

c)

Free Breakfast

d)

Personal Butler or Chef

4.

This type of establishment provides basic hotel services with convenience for the automobile traveler. What is this called?

4 lines
5.

Guest must receive the same good service each and every time they come to your hospitality business

a)

True

b)

False

6.

Bad weather or natural disasters may keep people from traveling.

a)

True

b)

False

7.

COVID has caused some people to lose their jobs and spend less money. What key term is this?

a)

Recession

b)

Expansion

8.

What two new professions were created at the Tremont Hotel which was the first grand hotel in the U.S.? (Select both)

a)

Bell Hop

b)

Busser

c)

Hotelier

d)

Chef

9.

9/11 and COVID have discouraged travel and the U.S. experienced a recession.

a)

True

b)

False

10.

At the City Hotel in New York in 1794, guest who paid $2 could get all of the following: (Select all that apply)

a)

Breakfast

b)

Lunch

c)

6pm Tea

d)

Dinner

e)

A Room

11.

Kemmons Wilson created what new hotel brand after he was disappointed on a family vacation.

a)

Holiday Inn

b)

Courtyard Marriott

c)

Motel 6

d)

Statler Hotel

12.

In the 1600s, this type of travel caused the creation of inns and taverns in the U.S.

a)

Railroad

b)

Automobiles

c)

Airplane

d)

Stagecoach

13.

A trend is the general direction in which something is moving.

a)

True

b)

False

14.

The trends we discussed in class were called: (select all that apply)

a)

Demographic Trend

b)

Social Trend

c)

Lifestyle Trend

d)

Technology Trend

e)

Social Media Trend

15.

The Lodging Industry consists of businesses that provide overnight accommodations.

a)

True

b)

False