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WorksheetsChapter 3 - Hospitality Past, Present & Future
Total questions: 15
Worksheet time: 9mins
Item that reminders travelers of a place they visited. What is the correct key term?
Luggage
Cruise
Toy
Souvenir
A hotelier is a owner or manager of a hotel
True
False
An amenity is an extra item or service that adds to a traveler's comfort or convenience. Which of these are a common amenity most hotels would provide to all guests (Select all that apply)
Pool
Wifi
Free Breakfast
Personal Butler or Chef
This type of establishment provides basic hotel services with convenience for the automobile traveler. What is this called?
Guest must receive the same good service each and every time they come to your hospitality business
True
False
Bad weather or natural disasters may keep people from traveling.
True
False
COVID has caused some people to lose their jobs and spend less money. What key term is this?
Recession
Expansion
What two new professions were created at the Tremont Hotel which was the first grand hotel in the U.S.? (Select both)
Bell Hop
Busser
Hotelier
Chef
9/11 and COVID have discouraged travel and the U.S. experienced a recession.
True
False
At the City Hotel in New York in 1794, guest who paid $2 could get all of the following: (Select all that apply)
Breakfast
Lunch
6pm Tea
Dinner
A Room
Kemmons Wilson created what new hotel brand after he was disappointed on a family vacation.
Holiday Inn
Courtyard Marriott
Motel 6
Statler Hotel
In the 1600s, this type of travel caused the creation of inns and taverns in the U.S.
Railroad
Automobiles
Airplane
Stagecoach
A trend is the general direction in which something is moving.
True
False
The trends we discussed in class were called: (select all that apply)
Demographic Trend
Social Trend
Lifestyle Trend
Technology Trend
Social Media Trend
The Lodging Industry consists of businesses that provide overnight accommodations.
True
False
