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WorksheetsProfessionalism and Communication in Healthcare
Total questions: 15
Worksheet time: 8mins
Professionalism means
I wear what I want to work and don't listen to the dress code
I bring a positive attitude to work even if I am not in a great mood
I help my teammates even if all of my work is done
B and C
As a healthcare professional it is important that...
I remember that all patient information is confidential
I present myself in a positive manner
I demonstrate healthy habits because I am a role model for the people I care for
I wear my name badge by my collar at all times and my uniform is neat, clean allowing for the movement needed to do my job.
All of the above
Your name badge should be worn
clipped to my pocket
In my pocket
I don't need to wear one
Clipped to by my collar so that people know who I am
Empathy means
Another word to pathetic
Same as sympathy
Putting yourself in someone else's shoes
Not caring what others are going through
The ability to be tolerant, understanding and control you temper indicates_________.
Patience
Empathy
Enthusiasm
Honesty
All healthcare workers should present an appearance that shows confidence and a positive self image
true
False
Long nails can interfere with gloves while performing procedures
True
False
It's OK to wear a lot of jewelry when caring for patients because it looks cool
True
False
The elements of communication include all of the following except
Sender
Message
Receiver
Touch is a form of ________ communication.
Verbal
Telepathic
Nonverbal
Body language
Eye contact can be a cultural barrier to communication
True
False
Nonverbal communication in a large portion of how we communicate
True
False
Good listening skills include
Show interest
Texting while listening
Put away distractions
Both A and C
When a patient tells me they "aren't nervous" about their surgery, but they appear anxious and are fidgety I should.....
Say... "Good for you, you'll be fine"
Ask for clarification
Say.... "So you're not nervous about the surgery?"
Move on to the next question
There are three types of communication barriers, they are
walls, fences, and trenches
physical, psychological and cultural
texts, emails, and letters
