The …………………. function deals with monitoring activities and progress toward the achievement of goals, and taking corrective action as deemed necessary.

…………………includes determining what tasks will be done, who will do them, how the tasks will be grouped, who will report to whom, and where decisions will be made

Purpose of ………………… is to harmonize all actions of an Organization in order to achieve smooth operations and success. Choose any 2

The higher one rises in the managerial hierarchy, the more important is ____________skills

What are the effective four communication skills? Choose the 3 skills below.

What are the Service Manager’s roles? Multiple answer

Which are the Motivation factors from below basics human needs – Multiple answer

Continuous learning requires employees to understand the entire work system.

Training is a planned effort by a company to facilitate the learning of job-related competencies, knowledge, skills, and behaviors by employees.

Lourdes documents her processes and easily can articulate what she does to others on her team, so that the work will continue while she is on vacation. She has tacit knowledge.

The first stage in the training design process involves ensuring that employees are ready for training.

The last stage in the training design process is ensuring the transfer of training.

In the first step of the training process, person analysis and task analysis are often conducted at the same time.

Person analysis includes identifying the knowledge, skills, and behaviors that need to be emphasized in training for employees to complete a task.

Manager's support is the degree to which trainees' managers emphasize the importance of attending training programs.

A disadvantage of distance learning is the high travel costs incurred during training.

Managerial Functions in Human Resource Management

____ is the perceptions the employees can have on the developmental environment of an organization

A seminar/intensive course is

A blended learning course is

A self-study course is

A one-to-one course is

An in-company course is

A virtual training course is

A method by which employees are given hands-on methods experience with instructions from their supervisor is called ___________.

Learning that takes place via electronic media

The formal process of familiarizing new employees with the organization, their jobs and their units

A training method that is used when it is either impractical or unwise to train employees on the actual equipment used on the job.

The process of systematically socializing new employees to help them "get on board" with an organization.

The use of games, trust activities, and problem solving initiatives is called _______________________.

Military training is a classic example of ___________ training method

A case study method is more appropriate when _____

An “old fashioned” physical means of communication, still utilized in the present age of communication.

Technology significantly improves a manager’s ability to __________ individual and team performance.

A prerequisite for introducing new technology to the workforce or for improving efficiency and effectiveness with existing technology.

Technology that allows users in different locations to hold face to face "real time" meetings.

I am a river that flows across boundaries, cascading in many directions to convey information throughout the organization.

You see that an employee is 3 weeks behind schedule in submitting a report to you. Which method of communication would be best?

Which is best for resolving conflict between 2 employees?