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Professional Communications Game

Total questions: 5

Worksheet time: 4mins

Name
Class
Date
1.

1. How does the communication process begin?

a)

The sender decides the best channel through which to send the message.

b)

The sender decides there is a need to relay information to the receiver

c)

The information is assembled and takes the form of a message.

d)

The send decides which format the message will take.

2.

2. A common type of communication barrier is a __________.

a)

receiving barrier

b)

sending barrier

c)

translation barrier

d)

Both A & B

3.

3. What is professional communication?

a)

A series of actions on the part of the sender and the receiver of a message and the path the message follows.

b)

Communicating with a group of larger than 20 people.

c)

Communication that incorporates written, verbal, visual, digital communication to provide factual information that is usable in the workplace.

d)

The process of using words, sounds, signs, or actions to exchange information or express thoughts.

4.

4. An action, behavior, or attitude that sends a message to the receiver is __________.

a)

non verbal communication

b)

verbal communication

c)

Haptics communication

d)

body language

5.

5. Sharing of information that conforms to specific protocol is __________.

a)

professional communication

b)

proper etiquette

c)

formal communication

d)

informal communication