WorksheetsAU MNL Transact Review
Total questions: 15
Worksheet time: 5mins
Which of the following points are true for a Payment Review?
The seller should mark the item as shipped and wait for the funds to be available
The seller should wait for the payment to complete before shipping the item
The seller should wait 21 days to ship the item
The seller should ship the item
When can a hold >$100USD in value be escalated for a manual release?
+3 days since confirmed delivery
On the scheduled release date
Because customer insisted
+1 day since the scheduled release date
If Auth Flow is happening on an account, where can you look to see it?
Activity Log
Transaction Log
Auth Flow workflow
Service Log
What is the status of a credit card if it has been registered on two PayPal accounts and the customer is adding it to a third account?
Inactive
Disabled
Ineligible
Active
Which of the following auto-release mechanisms apply to PayPal Holds?
MAS +7 Days
MAP + 7Days
EDD +7 Days
Delivery confirmation + 1 day
What is a ghost charge?
A payment sent from an account where the account owner is deceased
A payment was sent without the account holders authorization
A charge that appears on the customer’s billing statement but not the PayPal account
A charge that appears on the customer’s PayPal account but not the billing statement
What issue can be caused if a US customer chooses savings instead of checking when adding their bank to PayPal?
The Random Deposits could be returned by the customer’s bank
The Risk Model declined this application
PayPal will allow the Customer’s Bank to be confirmed
The Customer has specified the bank should not be confirmed
What happens if a customer enters a random deposit incorrectly three times?
The bank account is deleted
The bank account is disabled
The PayPal account is deleted
The PayPal account is disabled
What is a reason a customer will have a negative balance on their PayPal account?
Instant Transfer Payment Failed all attempts
Won a Dispute
Limitation for ECDP
eCheck Payment Failed all attempts
What are the TWO types of reserves that PayPal may place on a customer’s PayPal account?
Minimum Reserve
Flagged Reserve
Completed Reserve
Rolling Reserve
What are reasons why a seller will be enrolled to Ship2Fund? (Choose all that applies)
90 days or less from the first sale on eBay
Seller rating on eBay is ‘Standard’
25 of fewer sales transactions
Total sales since their first sale is less than $250.00 AUD
Indicates a risk hold. What is the status if the withdrawal is placed on a 24, 48 or 72 hour hold
Processing
Denied
Pending
Completed
If a re-presentment on an eCheque payment fails the payment is cancelled.
True
False
If a payment is held for payment review how long does it usually take to review the payment?
12 hours
24 hours
72 hours
96 hours
How will you know a payment method is Risk Modeled?
Transactions > Payment Issues
Transactions > Payment Status > Find Missing Sent Payment
Transactions > Payment Holds > Hold Type
None of the above
