WorksheetsFront office management
Total questions: 10
Worksheet time: 5mins
Choose the correct structure of Front office
Communication,Reservation,Reception,Accounts,Guest Services
Accounts,Guest Services,Reservation,Reception,Communication
Reservation,Reception,Guest Services, Accounts,Communication
Guest Services,Communication,Reception,Reservation,Accounts
Which Report has to be created by Reservation
Sales Report
Communication Report
Budget Report
Occupancy Report
Guests who have made advance payment are put under
Paid in Advance
Advance
Paid
Reserved
Front office is a face as well as voice of a business
False
True
Choose the correct source of Reservation
Department Heads
Managers
Corporate agent
Switch board operator
Expand GRC
Guest Reservation Card
Guest Registration Card
Guest Recieve Card
Guest Relaxation Card
Only 5 star hotels will have front office
False
True
He performs duties of front desk as well as accounting
Cashier
Auditor
Night Auditor
Cash Manager
Guest history complied by Front office is not useful
True
False
In which situation Reservation should be cancelled
Guest Blacklisted
Accommodation full
Requested Accommodation is full
All of the above
