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ADVERTISING AND PUBLIC RELATIONS

Total questions: 15

Worksheet time: 14mins

Name
Class
Date
1.

A company's total marketing communications mix consists of a special blend of advertising, sales promotion, public relations, personal selling, and direct-marketing tools that the company uses to communicate customer value and build customer relationships. This is also called ________.

a)

direct marketing

b)

integrated marketing

c)

the promotion mix

d)

competitive marketing

e)

target marketing

2.

Which of the five major promotion tools includes building up a positive corporate image and handling unfavorable stories and events?

a)

sales promotion

b)

personal selling

c)

direct marketing

d)

public relations

e)

advertising

3.

Which of the following is NOT a factor in the changes occurring in today's marketing communications?

a)

Mass markets have fragmented, and marketers are shifting away from mass marketing.

b)

Improvements in communication technologies are changing how companies and customers communicate with each other.

c)

Companies routinely invest millions of dollars in the mass media.

d)

Mass media no longer capture the majority of promotional budgets.

e)

Consumers are better informed about products and services.

4.

Advertising, sales promotion, personal selling, public relations, and direct marketing are all ________.

a)

communications channels that should be integrated under the concept of integrated marketing communications.

b)

communications channels focused more on narrowcasting than broadcasting

c)

promotional tools used for push strategies but not pull strategies

d)

promotional tools used for pull strategies but not push strategies

e)

promotional tools adapted for use in mass marketing

5.

To produce better communications consistency, a unified company image, and greater sales impact, some companies employ a(n) ________.

a)

advertising agency

b)

marketing communications director

c)

public relations specialist

d)

personal sales force

e)

media buyer

6.

Which promotional tool is most effective in building up buyers' preferences, convictions, and, most importantly, actions?

a)

mass-market advertising

b)

segmented advertising

c)

sales promotion

d)

public relations

e)

personal selling

7.

Business-to-consumer companies are more likely to emphasize a ________ promotion strategy, while business-to-business companies are more likely to emphasize a ________ promotion strategy.

a)

pull; push

b)

push; pull

c)

pulse; pull

d)

continuity; pulse

e)

pulse; continuity

8.

All of the following are important decisions during the process of developing an advertising program EXCEPT which one?

a)

setting advertising objectives

b)

setting the advertising budget

c)

developing advertising strategy

d)

selecting a target market

e)

evaluating advertising campaigns

9.

A product in the maturity stage will often require ________ advertising.

a)

informative

b)

comparative

c)

persuasive

d)

reminder

e)

cooperative

10.

Soaring media costs, focused target marketing strategies, and the growing array of new media have increased the importance of ________.

a)

the affordable method of setting a promotion budget

b)

the competitive-parity method of setting a promotion budget

c)

using humor to capture audience attention and interest

d)

implementing branded entertainment

e)

media planning

11.

Product placement in television programs and movies is an example of ________.

a)

branded entertainment

b)

advertainment

c)

lifestyle execution

d)

mood execution

e)

consumer generated content

12.

Lobbying, or building and maintaining relations with legislators and government officials to influence legislation and regulation, is a function of ________.

a)

message strategy

b)

press relations

c)

press agencies

d)

public relations

e)

a mass market strategy

13.

Integrated marketing communications encourages brand messages to be developed by different departments within an organization.

a)

TRUE

b)

FALSE

14.

In the context of execution styles in advertising, using an animated character that represents a product in an advertisement is an example of an endorsement.

a)

TRUE

b)

FALSE

15.

Recently, the increased use of online social networks and video sharing has reduced the need for advertising standardization for global brands.

a)

TRUE

b)

FALSE