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Art of Comm. FIRST PARTIAL

Total questions: 32

Worksheet time: 21mins

Name
Class
Date
1.

In Elements of Communication: Select the concept that corresponds to this definition.

_____________ is the one who sends the message or information to another person.

a)

source/sender

b)

message

c)

medium/channel

d)

receiver

2.

In Elements of Communication: Select the concept that corresponds to this definition.

_____________ system or the means to transfer information or message between the sender and receiver.

a)

source/sender

b)

message

c)

medium/channel

d)

receiver

3.

In Elements of Communication: Write the concept that corresponds to this definition.

As the term indicated, the (a)   is the one who gets the messages or information transmitted by the sender (write in lower case).

4.

In Elements of Communication: Write the concept that corresponds to this definition.

The (a)   is the actual content or information that is being communicated is termed as a message (write in lower case).

5.

Select if the statement is TRUE OR FALSE:

The sender encodes the message into different mediums like verbal, non-verbal or written, etc., and forwards it to the receiver using appropriate communication channel i.e. electronically or print media, etc. Further, the receiver decodes the message and sends feedback to the sender.

a)

True

b)

False

6.

In categories of Communication:

_____________is defined as the flow of message or information between the sender and audience through different verbal mediums like speech or words, presentation, discussion or conversation, etc.

a)

Visualizations

b)

Verbal Communication

c)

Non verbal Communication

d)

Written Communication

7.

In categories of Communication: Select the correct option for each description.

____________ : The medium of this communication in organizations are memos, reports, letters, circulars, documents, emails, etc.

a)

Visualizations

b)

Verbal Communication

c)

Non verbal Communication

d)

Written Communication

8.

In categories of Communication: Select the correct option for each description.

Body language, gestures and eye contact are examples of______.

a)

Visualizations

b)

Verbal Communication

c)

Non verbal Communication

d)

Written Communication

9.

In categories of Communication: Write the correct option for each description.

Graphs and charts, maps, logos and other visualizations can all communicate messages are examples of (a)   (write in capital letters)

10.

Categories of Communication:

Write the concept to which the example corresponds; These reports consist of all necessary information and data related to sales figures, sales analysis, etc. as per business verticals and locations sent through e-mail (Write in lower case)

(a)  

11.

Principles of Communication:

Select the correct principle of communication according to the statement.

_________states that the message should be conveyed in concise form i.e. in the best shortest possible way.

a)

Conciseness

b)

Correctness

c)

Completeness

d)

Coherence

12.

Principles of Communication:

Select the correct principle of communication according to the statement.

without being logical or coherent, the main purpose or idea behind the message can’t be conveyed properly.

a)

Conciseness

b)

Correctness

c)

Completeness

d)

Coherence

13.

Principles of Communication:

Select the correct principle of communication according to the statement.

The guidelines for correct or accurate communication are covered under the principle of _____.

a)

Conciseness

b)

Correctness

c)

Completeness

d)

Coherence

14.

Principles of Communication:

Select the correct principle of communication according to the statement.

________ states that communication should be complete to be effective.

a)

Conciseness

b)

Correctness

c)

Completeness

d)

Coherence

15.

Write the correct principle of communication according the next example:

While giving a presentation one can focus on a specific message at a time. So, the message that is being conveyed must be clear (write in lower case). Principle of (a)   .

16.

Write the correct principle of communication according the next example:

The principle of (a)   states that while communicating, the sender should show respect to the audience or receiver. (write in lower case).

17.

Communication Channels:

Communication channels are the means through which people in an organization communicate verbally.

a)

True

b)

False

18.

Communication Channels:

Face-to-face or personal communication is one of the richest channels of communication that can be used within an organization.

a)

True

b)

False

19.

Communication Channels:

Select the correct channel according to the statement.

TV broadcast media communication channel.

a)

Video Channel

b)

Social Media Channel

c)

Text based Channel

d)

Audio Channel

20.

Communication Channels:

Select the correct channel according to the statement.

A _______ channel allows for an interactive exchange and gives the recipient the added benefit of interpreting the speaker's tone along with the message.

a)

Video Channel

b)

Social Media Channel

c)

Text based Channel

d)

Audio Channel

21.

Communication Channels:

Select the correct channel according to the statement.

This channel can be used for one-on-one, group or mass communication. It is a less personal method of communication but more efficient you guys use this a lot).

a)

Video Channel

b)

Social Media Channel

c)

Text based Channel

d)

Audio Channel

22.

Communication Channels:

Select the correct channel according to the statement.

This Communication channel should be used when a message that does not require interaction needs to be communicated to an employee or group.

a)

Video Channel

b)

Social Media Channel

c)

Text based Channel

d)

Audio Channel

23.

Communication Models: Select the best option for the statement.

________is the response that the receiver forwards to the sender after receiving and decoding the message sent by the sender.

a)

Decoding

b)

Receiver

c)

Channel

d)

Feedback

24.

Communication Models: Select the best option for the statement.

Once a message or information is generated by the sender, he/she ________ it in the best possible manner so that the receiver can understand it properly

a)

Decoding

b)

Encodes

c)

Channel

d)

Feedback

25.

Communication Models: Select the best option for the statement.

_________ of message much depends on the receiver’s knowledge of the message, mutual understanding between the sender and receiver.

a)

Decoding

b)

Encodes

c)

Channel

d)

Feedback

26.

Verbal Message:

Write the concept corresponding this meaning.

A term that has more than one meaning. That is, it signifies more than one concept, and thus corresponds to more than one definition, it has different intensions when it is used. (Write it in lower case)

(a)  

27.

Verbal Message:

Write the concept that corresponds to these examples:

Often, soon, later, a little bit (Write it in lower case)

(a)  

28.

Verbal Message:

Relative Words is an example of equivocal or unequivocal terms.

a)

Equivocal terms

b)

Unequivocal terms

29.

Verbal Message:

The words LIT, TO FLEX, HANGRY are used in________.

a)

Jardon

b)

Slang

c)

Numerac

d)

Specialized language

30.

Biased Language and Trigger words are concepts that come from (a)   language. (write it in lower case)

31.

Select true or false:

Ambiguity: doubtfulness or uncertainty of meaning or intention: an ambiguity of manner. an unclear, indefinite, or equivocal word, expression, meaning, etc.

a)

True

b)

False

32.

Select true or false:

Slang: a type of language that consists of words and phrases that are regarded as very formal, are more common in speech than writing.

a)

True

b)

False