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CONSUMER RESEARCH PROCESS

Total questions: 15

Worksheet time: 11mins

Name
Class
Date
1.

Why do so many companies carry out a Consumer Research Process?

a)

to know how to manufacture and market their products

b)

to find out the wants, needs and satisfaction of their consumers.

c)

to find out the reactions of consumers

d)

to show the greatness of the company

2.

The implications that many suggest for successful marketing are:

a)

Sharpen promotions, Understand consumers

b)

Cooperate with retailers in marketing goods

c)

Give consumers what they want

d)

All answers are correct

3.

There are 4 essential premises that influence consumer behavior...

a)

The consumer is king

b)

Consumer motivation

c)

Consumer behavior

d)

All answers are correct

4.

In addition to knowing the wants, needs and satisfaction of consumers, consumer research can also be useful as ..

a)

to increase cooperation with universities

b)

to provide essential input for marketing strategies

c)

to obey marketing ethics and laws

d)

for the benefit of corporate social responsibility

5.

There are 2 consumer research methods, namely qualitative research and......

a)

Practical Research

b)

Consumer research

c)

Quantitative Research

d)

Product Research

6.

Consumer research can be defined as collecting, recording and .........

a)

analyzing data systematically about consumers.

b)

analyzing data systematically about consumer satisfaction

c)

analyzing data systematically about products

d)

analyzing data systematically about marketing strategies

7.

The relationship between qualitative and quantitative research is ....

a)

no relationship each other

b)

contradicting each other

c)

complete each other

d)

very different

8.

Qualitative research information in marketing can be used to....

a)

identifying new product developments

b)

analyzing consumer behavior

c)

clarifying issues before quantitative research

d)

all answers are correct

9.

A study that uses data in the form of sentences, words or pictures is research which uses ....

a)

Quantitative method

b)

Qualitative method

c)

Method of consumer behavior

d)

Methods of Customer Conduct

10.

Quantitative Research Is a study that is based more on computable data to .....

a)

produce an assessment.

b)

determine the number of consumers

c)

planning the amount of production

d)

determine the number of customers

11.

The research plan includes 3 things, except ..

a)

Problems

b)

facilities and infrastructure

c)

Research Objectives

d)

Framework, including the use of the concept and its operation

12.

There are 3 methods of collecting research information data on consumers, except ....

a)

Teaching Method

b)

Observation Method

c)

Experimental Method

d)

Survey Methods

13.

In general, data is defined as a fact which is described by means of numbers, symbols, codes, etc.

There are 2 types of data in the study, namely ....

a)

Primary data and objective data

b)

Primary data and subjective data

c)

Primary data and Secondary data

d)

Consumer data and Producer dat

14.

Primary data is data obtained from the first source, either from individuals or companies.

Please select an example of Primary data !!!

a)

the results of interviews

b)

information about the number of consumers

c)

reports on the number of products sold

d)

all answers are correct

15.

The following are the factors that influence consumer behavior, except ..

a)

Social

b)

Money

c)

Personal

d)

Culture