WorksheetsCash and credit control
Total questions: 10
Worksheet time: 5mins
The amount of money with which the front office cashier starts the shift with is called as:
Balance
Petty Cash
Float
Starter
It is the charge levied on a guest in case he or she wants to retain the room after the check out time:
Late charge
Late check out charge
No charge
Additional charge
It is the charge that reaches the front desk cashier after the guest has checked out of the hotel.
Retention charge
Room charge
Late charge
Split charge
Which of the following is not a credit card?
Cirrus
Diner's club
Sodexo
JCB
Charges raised by minor revenue departments into the guest folio are called:
Advance deposit
Miscellaneous charges
Paid out
Discount
Which of the following is not an objective of credit control measures?
To prevent walk outs
To prevent problems caused by walk out guests
To prevent late settlement of accounts
To issue visitors' paid out
Which of the following is a probable cause of issues that arise due to credit control?
Efficient front office procedures
Unclear instructions to the guest
Effective communication with in departments
An account that is unpaid for above 90 days is called as:
Current account
Savings account
Overdue account
Delinquent account
In general, hotels will not provide credit facilities to which of the following guests:
Those with guaranteed booking
Those with accounts to be settles by companies
Those who enter hotel for allotment of rooms and pay in cash
Those who settle account by credit cards
What is that credit limit called as reaching which the system alerts the cashier about the account being high balance?
Floor limit
House limit
Credit card limit
No such limit exists
