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Knowledge Management Terms and Technical Requirements

Total questions: 20

Worksheet time: 12mins

Name
Class
Date
1.

The process of interpreting data and information.

a)

wisdom

b)

knowledge

c)

analysis

d)

information

2.

The technical requirement of KM which says that technology should be able to handle knowledge of any form, including different subjects, structures and media.

a)

powerful

b)

heuristic

c)

flexible

d)

collaborative

e)

none of the above

3.

The capability of expanding as needed by the organization.

a)

flexibility

b)

scalability

c)

extensibility

d)

none of the above

4.

The technical requirement which states that systems should learn about both its users and the knowledge it possesses as it is used.

a)

Heuristic

b)

Suggestive

c)

Extensible

d)

Relevant

5.

This occurs when truth is sacrificed in favor of reverence or ritual.

a)

Artificial ignorance

b)

Artificial intelligence

6.

This occurs when analysis and the search for truth takes precedence over the creative and human activities of a job.

a)

Artificial ignorance

b)

Artificial intelligence

7.

Sometimes physical barriers are necessary for physical safety.

a)

TRUE

b)

FALSE

8.

Barriers are not good when they discourage, sharing, creativity, service and other forms of positive business activity.

a)

TRUE

b)

FALSE

9.

The captured and cataloged information and knowledge that is made ready for people to use.

a)

Implicit knowledge

b)

Explicit knowledge

10.

Sometimes within businesses the term, taxonomy, is used for the classification of knowledge.

a)

TRUE

b)

FALSE

11.

These include newsletters, trade journals, professional periodicals and scholarly journals.

a)

Electronic resources

b)

Print resources

c)

Broadcast resources

12.

Culture which is based on experiences.

a)

de facto

b)

de jure

13.

Culture based on organizational rules and pronouncements.

a)

de facto

b)

de jure

14.

The smallest units of measure.

a)

atom

b)

data

c)

millimeter

d)

metadata

15.

Knowledge assets, also called knowledge architects, are the human, structural and recorded resources available to the organization.

a)

TRUE

b)

FALSE

16.

The formal process to determination and evaluation of how and where information knowledge is used within the organization.

a)

Knowledge creation

b)

Knowledge bridge

c)

Knowledge audit

17.

The person or people who are responsible for knowledge, a knowledge domain, or set of documents.

a)

Knowledge owner

b)

Knowledge facilitator

c)

Knowledge source

d)

None of the above

18.

While most people learn with a combination of seeing, hearing, and motion (tactile or physical), some people do not show a preference to one of these types of input or stimuli.

a)

TRUE

b)

FALSE

19.

Magic has no place in knowledge management. One must use solid techniques with a scientific basis to change people and organizations.

a)

TRUE

b)

FALSE

20.

Technology is the set of tools both software (physical) and hardware (algorithms, philosophical systems, or procedures) that help us act and think better.

a)

TRUE

b)

FALSE