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Emotional Intelligence

Total questions: 158

Worksheet time: 2hrs 35mins

Name
Class
Date
1.

What does EQ stand for?

a)

Emotional Question

b)

Emotional Quotient

c)

Emotional Queen

d)

Emotional Quantification

2.

What are Jungian preferences and orientations?

a)

Extraversion-Introversion, Seeing-Believing, Sensing-Intuition

b)

Extraversion-Introversion, Seeing-Hearing, Sensing-Intuition

c)

Extraversion-Introversion, Thinking-Feeling, Judging-Observing

d)

Extraversion-Introversion, Thinking-Feeling, Judging-Perceiving

3.

Which of the following statements DOES NOT apply to IQ?

a)

Inherited

b)

Problem solving

c)

Not inherited

d)

Logical thinking

4.

Which of the following are Goleman's EQ components?

a)

Self-awareness, empathy, social skills

b)

Self-esteem, self-awareness, social skills

c)

Self-esteem, self-awareness, empathy

d)

Self esteem, self-awareness, self-regulation

5.

What is Conscientiousness?

a)

Ability to stay conscious during long meetings

b)

Ability to make people like you

c)

Ability to read difficult English words

d)

Ability to take responsibility for personal performance

6.

Self-regulation is NOT about

a)

controlling emotions

b)

managing emotions

c)

recognizing emotions

d)

masking emotions

7.

Emphatic statement would

a)

"I am here"

b)

"I have the same situation"

c)

"It could be worse"

d)

"It's going to be fine"

8.

To ensure motivation you need to

a)

Make a plan

b)

Engage emotions

c)

Think rationally

d)

All the answers are correct

9.

Social skills include

a)

Mediation, Leadership

b)

Building relations, Abstract Thinking

c)

Comprehension, Cooperation

d)

Team work skills, attention span

10.

High EQ would be impossible with low

a)

Self-harm

b)

Self-esteem

c)

Self-indulgence

d)

Self-criticism

11.
Emotional Intelligence is the ability to identify your own emotions and those of others.
a)
true
b)
false
12.
Emotions determine how we respond to others
a)
true
b)
false
13.
Emotional responses are quick and it takes practice to manage them.
a)
true
b)
false
14.
People judge the intention of the speaker before the message.
a)
true
b)
false
15.
Empathy is being able to imagine how others feel.
a)
true
b)
false
16.
Emotional Intelligence is to:
a)
Be self-aware
b)
Manage own emotions
c)
Have social awareness
d)
Develop relationships
e)
All of the above
17.

This face is expressing..

a)

Embarrassment

b)

Fear

c)

Sadness

d)

Surprise

18.

This face is expressing...

a)

Flirtatiousness

b)

Interest

c)

Happiness

d)

Politeness

19.

This face is expressing...

a)

Sadness

b)

Pain

c)

Anger

d)

Disgust

20.

This face is expressing...

a)

Embarrassment

b)

Sadness

c)

Amusement

d)

Shame

21.

This face is expressing...

a)

Pride

b)

Contempt

c)

Excitement

d)

Anger

22.

This face is expressing...

a)

Fear

b)

Interest

c)

Surprise

d)

Compassion

23.

This face is expressing...

a)

Sadness

b)

Shame

c)

Disgust

d)

Contempt

24.

This face is expressing...

a)

Anger

b)

Pain

c)

Disgust

d)

Sadness

25.

This face is expressing...

a)

Desire

b)

Embarrassment

c)

Flirtatiousness

d)

Love

26.

This face is expressing...

a)

Shame

b)

Anger

c)

Sadness

d)

Pain

27.

This face is expressing...

a)

Compassion

b)

Sadness

c)

Anger

d)

Interest

28.

This face is expressing...

a)

Amusement

b)

Desire

c)

Surprise

d)

Excitement

29.

This face is expressing...

a)

Surprise

b)

Interest

c)

Desire

d)

Happiness

30.

This face is expressing...

a)

Sadness

b)

Shame

c)

Disgust

d)

Compassion

31.

This face is expressing...

a)

Disgust

b)

Love

c)

Contempt

d)

Desire

32.

This face is expressing...

a)

Sadness

b)

Pride

c)

Embarrassment

d)

Shame

33.

This face is expressing...

a)

Happiness

b)

Desire

c)

Politeness

d)

Compassion

34.

This face is expressing...

a)

Sadness

b)

Shame

c)

Embarrassment

d)

Love

35.

This face is expressing...

a)

Guilt

b)

Sadness

c)

Pain

d)

Disgust

36.

This face is expressing...

a)

Satisfaction

b)

Flirtatiousness

c)

Love

d)

Compassion

37.

Everyone has to deal with __________ or ___________.

a)

negative people, experiences

b)

negative situations, emotions

c)

negative emotions, experiences

d)

none of the above

38.

They ask intelligent questions to improve themselves.

a)

True

b)

False - They ask confusing questions to improve themselves.

c)

False - They ask challenging questions to develop themselves.

d)

False - They ask challenging questions to improve themselves.

39.

“___________ ____________” people accept their emotions and take ownership of their actions. They use questions to develop better self-awareness.

a)

Emotionally intelligent

b)

Emotionally resilient

c)

Emotionally agile

d)

Emotionally equipped

40.

They rewire bad habits by modifying the “_________, _________” and “__________” (ABC) loop of events in their lives.

a)

precedent, behavior, consequence

b)

antecedent, belief, commitment

c)

precedent, behavior, commitment

d)

antecedent, behavior, consequence

41.

Which of the following statements is true?

a)

They learn to modify their “self-confidence and inner movies” by adjusting the controls.

b)

They learn to modify their “self-talk and inner motives” by adjusting the controls.

c)

They learn to modify their “self-musings and inner movies” by adjusting the controls.

d)

They learn to modify their “self-talk and inner movies” by adjusting the controls.

42.

Emotionally resilient people ________ or ________ their beliefs to control their emotions.

a)

change, build

b)

change, mold

c)

create, mold

d)

create, build

43.

Instead of reacting to a setback, they change their focus to shift the meaning of the stimulus to indicate a better outcome.

a)

True

b)

False - Instead of reacting to a stimulus, they change their focus to shift the meaning of the situation to indicate a better outcome.

c)

False - Instead of reacting to a stimulus, they change their focus to shift the meaning of the stimulus to indicate a better outcome.

d)

False - Instead of reacting to a setback, they change their focus to shift the meaning of the situation to indicate a better outcome.

44.

They adopt “__________ ___________” or poses to help strengthen them and defuse negativity.

a)

power posture

b)

peaceful posture

c)

power hug

d)

positive pose

45.

The most ___________ people aren’t necessarily the most ___________ or best ____________; they’re the most emotionally resilient.

a)

successful, intelligent, behaved

b)

consistent, intelligent, educated

c)

consistent, intelligent, renowned

d)

successful, intelligent, educated

46.

______ is the ability to understand and manage your own emotions, and those of the people around you.

a)

Intelligence quotient

b)

Intellectual capability

c)

Emotional intelligence

d)

Emotional capability

47.
Define "self-motivation."
a)
The ability to tell yourself what to do rather than someone else telling you.
b)
The ability to stick to something.
c)
The ability to feel what others feel.
d)
Being positive in the face of adversity.
48.
Define "Emotional Intelligence."
a)
The ability to feel what others feel.
b)
Is made up of personal skills and people skills
c)
A combination of empathy and social skills.
d)
The ability to interact with others in a positive way.
49.
Define "Interpersonal Skills."
a)
A combination of empathy and social skills.
b)
Is made up of personal skills and people skills.
c)
The ability to understand who you really are.
d)
The ability to feel what others feel.
50.
Define "Empathy."
a)
The ability to interact with others in a positive way.
b)
The ability to feel what others feel.
c)
Is made up of personal skills and people skills.
d)
A combination of empathy and social skills.
51.
Define "Self-Control."
a)
The ability to control your urges.
b)
The ability to tell yourself what to do rather than someone else telling you.
c)
The ability to understand who you really are.
d)
The ability to stick to something.
52.
Define "Self-Awareness."
a)
The ability to understand who you really are.
b)
The ability to stick to something.
c)
The ability to interact with others in a positive way.
d)
The ability to feel what others feel.
53.
People who envisioned doing something "bad" had less willpower than those who envisioned doing something "good."
a)
True
b)
False
54.
When you postpone a desire you should do which of the following?
a)
Set a specific time to give in to the desire.
b)
Pick a specific desire as a reward.
c)
Set an unspecified time in the future to reward yourself.
d)
All of the others.
55.

The ability to stick with something.

a)

self motivation

b)

persistence

c)

optimism

d)

self control

56.

Often it's important to express how you feel. But managing your reaction means knowing when, where, and ___________ to express yourself.

a)

why

b)

who

c)

how

57.

Emotional intelligence is something that develops as we get _________________.

a)

older

b)

smarter

c)

more college degrees

58.

Which stage of negotiation do many people consider the most important part of the process:

a)

Preparation

b)

Concession

c)

Assessment

d)

Mediation

59.

Your coworker Tim tells you that he has been experiencing a lot of stress at work lately. What is the best

advice that you could give Tim that may help him more effectively manage his stress on a daily basis?

a)

Suggest that he reassign some of his work to others

b)

Tell him to use deep breathing and visualization techniques

c)

Encourage him to take on additional projects so he doesn't focus on the stress

d)

Persuade him to take an unpaid leave of absence

60.

Eric sends staff members an email stating that their department's performance during the third quarter

exceeded the company's goals, so each of them will receive a $200 bonus. What technique is Eric using

to motivate staff members to continue the good work?

a)

Financial incentive

b)

Verbal encouragement

c)

Acknowledgment plaque

d)

Public recognition

61.
Emotions determine how we respond to others
a)
true
b)
false
62.
Emotional responses are quick and it takes practice to manage them.
a)
true
b)
false
63.
People judge the intention of the speaker before the message.
a)
true
b)
false
64.
Empathy is being able to imagine how others feel.
a)
true
b)
false
65.
Emotional Intelligence is to:
a)
Be self-aware
b)
Manage own emotions
c)
Have social awareness
d)
Develop relationships
e)
All of the above
66.

When someone is speaking to you, what should you do?

a)

Look out through the window

b)

Keep playing on the phone

c)

Look at the person and listen to them with attention

d)

Talk louder than them and make them hear you

67.

Mark on all the Good Manners in the below options

a)

When we meet people we should wish them

b)

We should not listen to elders.

c)

We should not throw rubbish on the road.

d)

We should always be on time

e)

We should push others while standing in a queue

68.

You should show _______ to other people and their property.

a)

Humor

b)

Anger

c)

Respect

d)

Disrespect

69.

When you receive a gift from someone what should you say back to them?

a)

I'm sorry

b)

Your welcome

c)

Thank You

d)

Please

70.

Manners really do not matter when you have grown up and have a job.

a)

True

b)

False

71.

What should you do before sitting at the table?

a)

Pet a dog

b)

Wash your hands

c)

Wash your clothes

72.

When is an appropriate time to take a drink when you are eating at the dinner table?

a)

When your mouth is empty

b)

Whenever you are thirsty

c)

While you're chewing

d)

While you're talking

73.

If you have something stuck in your teeth, you should...

a)

Use a toothpick at the table

b)

Wait until you are finished eating and go to the wash basin to remove it

c)

Use your finger

d)

Use your napkin

74.

When you are served food, what should you say?

a)

"Cool!"

b)

"yukk"

c)

"Gross!"

d)

"Thank you"

75.

If you finish eating before others at the table, you may do the following...

a)

Politely wait until everyone is done and ask to be excused

b)

Jump up and run away from the table

c)

Play with your uneaten food

d)

Tell others to hurry up and finish

76.

At a restaurant, if only your food is served, what should you do?

a)

Start eating.

b)

Wait for the others to be served and start eating together

c)

Finish eating before others

d)

Blame the waiter

77.

You read in whatsapp that "RAMU" is a fraud or a criminal, how will you react to the situation.

a)

You will share or forward the message in other groups

b)

You will file a complaint against Ramu in the police station.

c)

You will throw stones at Ramu

d)

You will try to check if the message says the truth or not.

78.

Should we believe in every information passed through social media like watsapp and facebook?

a)

Yes

b)

No

79.

If your parents tell you something, you should obey them

a)

True

b)

False

80.

what is the time now?

a)

12 O'clock

b)

7 O'clock

c)

5 O'clock

d)

12;20 AM or PM

81.

which sport is this?

a)

Vollyball

b)

Football

c)

Cricket

d)

Basketball

82.

Complete the image with appropriate option

a)

1

b)

2

c)

3

d)

4

e)

5

83.

Complete the image with appropriate option

a)

Option 6

b)

Option 3

c)

Option 2

d)

Option 4

e)

Option 5

84.

complete the image

a)

Option 1

b)

Option 2

c)

Option 3

d)

Option 4

e)

Option 6

85.

According to the article, what is the best definition of emotional intelligence?

a)

the ability to make smart decisions

b)

the ability to separate yourself from others

c)

the ability to connect to and relate to experiences

d)

the ability to understand and recognize your own feelings

86.

According the article, why might emotional intelligence (EQ) be considered even more important than IQ? Choose two.

a)

EQ predicts success and overall happiness.

b)

EQ predicts the ability to memorize facts.

c)

EQ predicts the quality of relationships.

d)

EQ predicts athletic ability.

e)

EQ predicts the ability to use logic to solve problems.

87.

What are some conditions that emotional intelligence skills may improve? Choose two.

a)

anxiety

b)

memorization

c)

night terrors

d)

mood swings

e)

hallucinations

88.

What is the most likely meaning of perspective in the context of the article?

a)

fault

b)

potential

c)

disapproval

d)

point of view

89.

What is the most likely meaning of discern in the context of the article?

a)

detect

b)

ridicule

c)

eliminate

d)

misinterpret

90.

What is the meaning of critical?

"It's easy to see how social emotional intelligence plays a very important role in many areas of life. It plays a critical role in every aspect of the quality of our professional and personal existence.

a)

life-threatening

b)

unfavorable

c)

judgmental

d)

significant

91.

Which of the following is similar to the word "significant"?

a)

intelligence

b)

important

c)

social

d)

aspect

92.

What does the author mean by the underlined group of words in this sentence?

"Since businesses are essentially people, anything that impacts the effectiveness of a person will also impact the business in which they work or run."

a)

Without businesses, people could not survive.

b)

People are the chief part of any business.

c)

Businesses are designed to help people.

d)

Each business was built by one person.

93.

What is one way that emotional intelligence might improve your relationships with other people?

a)

by showing you how to make yourself happy in all situations

b)

by teaching you to forgive any mistakes that others make

c)

by enabling you to give effective group presentations

d)

by helping you to converse with others

94.

Which of the following supports the idea that emotional intelligence might help you to converse and communicate with others more effectively?

a)

Experts are discovering that a person's EQ is not only a more efficient predictor of the quality of potential relationships, but also an effective predictor for success...

b)

Your level of emotional intelligence is your ability to understand and recognize your own emotions and reactions.

c)

By understanding your emotions you can better manage yourself and communicate effectively.

d)

While technology can aid us in learning and mastering information, it's mastering emotional intelligence where we learn to manage and master our emotions.

95.

Q:- Who is called the Guru/Father of Emotional Intelligence?

a)

Danial Govink

b)

Danial Goleman

c)

Danial Sabastian

d)

Danial Kane

96.

Q:- Why Emotional Intelligence is important?

a)

Better communication

b)

Customer satisfaction

c)

More collaboration

d)

Profit

97.

Q:- How many components are there in Emotional Intelligence?

a)

4

b)

5

c)

6

d)

3

98.

Q:- What is Empathy?

a)

Put yourself into someone else’s shoes

b)

Empathy is same as sympathy

c)

Both

d)

None of the above.

99.

Q:- What is an IQ?

a)

IQ is Emotional Intelligence

b)

IQ is Intelligent Quotient also called as the head

c)

IQ is information quality

d)

None of the above

100.

Q:- How does emotional intelligence work in sales?

a)

Aware of their own emotions

b)

Strong emotional connect

c)

Remain positive

d)

Improve retention rates

101.

Q:-How many steps have been shared to improve Emotional Intelligence?

a)

5

b)

6

c)

7

d)

4

102.

____ is a characteristic shared by people with high emotional intelligence.

a)

Negativity

b)

Fear

c)

Anger

d)

Empathy

103.

Developing ____ helps people be thankful for and appreciate what is good and meaningful in their lives.

a)

gratitude

b)

optimism

c)

empathy

d)

resilience

104.

Which of the following are examples of pleasant emotions?

a)

Happy, proud, and scared.

b)

Happy, grateful, and hopeful.

c)

Angry, disgusted, and jealous.

d)

Helpless, hopeful, and lonely.

105.

____ is the ability to keep a positive outlook and focus on the good aspects of situations.

a)

Emotional awareness

b)

Empathy

c)

Gratitude

d)

Optimism

106.

Responding negatively and ignoring what others have to say are signs of high emotional intelligence.

a)

True

b)

False

107.

True or false. Covering up or denying your feelings will make what you feel go away.

a)

True

b)

False

108.

Which of the following is a characteristic of having high emotional intelligence?

a)

Empathy

b)

Optimism.

c)

Gratitude

d)

All of the above

109.

Learning how to control your emotions can have a positive effect on your mind and body. What are the three steps to Learning to control your emotions?

a)

Identify your feelings, Accept your feelings, Express your feelings.

b)

Accept your feelings, Express your feelings, Identify your feelings.

c)

Express your feelings, Identify your feelings, Accept your feelings.

d)

Go crazy

110.

Knowing which emotions you feel and why is called?

a)

emotional awareness

b)

gratitude

c)

optimism

d)

anger

111.

Is it important to be positive and have optimism?

a)

Yes

b)

No

c)

Depends

d)

Why?

112.

EI is most distinguishing character of leaders.

a)

True

b)

False

113.

Which is not the quality of self awareness in EI

a)

Accept failure easily

b)

Don't afraid to ask for help

c)

Know his ability but doesn't know the strength

d)

All above

114.

Self Regulated leader does:

a)

Controls disrupting impulses

b)

Thinks before act

c)

Very much comfortable with ambiguities

d)

All above

115.

Leaders who control their feeling doesn't create:

a)

Fairness and trust

b)

High productivity

c)

Source talent human resources

d)

Unethical behavior

116.

Positive emotions and drive to excel attitude are contagious:

a)

True

b)

False

117.

Leaders with high EI have following qualities:

a)

Passion for work

b)

Desire to raise the bar

c)

Commitment and optimism

d)

Above all

118.

Ability to read between the line is:

(a)  

119.

Empathy means make everyone pleased:

a)

True

b)

False

120.

Emotional intelligence can be learned:

a)

True

b)

False

121.

Empathy can be improved through:

(a)  

122.

What are the 5 domains of Emotional Intelligence?

a)

Know your yourself, Recognize and understand other people’s emotions, Manage your emotions, Motivate yourself, Manage relationships

b)

Know your emotions, Recognize and understand other people’s emotions, Manage your emotions, Motivate yourself, Manage communication

c)

Know your emotions, Recognize and understand other people’s emotions, Manage your emotions, Motivate yourself, Manage relationships

d)

Know your emotions, Recognize the people around you, Manage your emotions, Motivate yourself, Manage relationships

123.

What are 3 ways to boost your EQ?

a)

Practice self-awareness, Take critique well, Empathize with others

b)

Practice self-awareness, Take critique well, Listen to other

c)

Practice active listening, Take critique well, Empathize with others

d)

Practice self-awareness, Be confident, Empathize with others

124.

What are the Benefits of EQ?

a)

Empathy, Social Skills, Emotional Regulation, Self-awareness

b)

Empathy, Social Skills, Emotional Regulation, Self-actualization

c)

Empathy, Soft Skills, Emotional Intelligence, Self-actualization

d)

Empathy, Personable, Emotional Control, Self Control

125.

How many Key Competencies are there for Emotional Intelligence

a)

3

b)

1

c)

4

d)

2

126.
1. Emotional intelligence can best be described as the ability to
a)
a. recognize and manage emotions in ourselves and others.
b)
b. respond in a calm manner to emotional situations.
c)
c. come up with rational solutions to our emotional problems.
d)
d. interact with others in a highly emotional way.
127.
2. Which of the following is a true statement about emotional intelligence:
a)
a. Emotional intelligence means ignoring your emotions.
b)
b. Emotional intelligence means being an emotional person.
c)
c. Emotional intelligence is less important than traditional intelligence.
d)
d. Emotional intelligence can be defined in different ways.
128.
3. A person’s cognitive ability is his/her ability to
a)
a. communicate fluently.
b)
b. hear and respond.
c)
c. learn and understand
d)
d. listen attentively.
129.
4. Which of the following accurately reflects the relationship between traditional intelligence and emotional intelligence:
a)
a. Emotional intelligence cannot be increased, but traditional intelligence can be.
b)
b. Emotional intelligence is more difficult to measure accurately than traditional intelligence.
c)
c. Neither traditional nor emotional intelligence promote a person’s career success.
d)
d. A high level of traditional intelligence results in a high level of emotional intelligence.
130.
5. In your new job, you encounter an unhappy customer who yells at you. Immediately, you realize that anger is welling up inside you. This realization demonstrates
a)
a. self-awareness.
b)
b. self-management.
c)
c. social awareness.
d)
d. relationship management.
131.
7. When you are angry about something but control your temper, you are demonstrating
a)
a. self-awareness.
b)
b. self-management
c)
c. social awareness.
d)
d. relationship management.
132.
9. In emotional intelligence, which of the following demonstrates self-management:
a)
a. Effective communication
b)
b. Recognition of others
c)
c. A sense of teamwork
d)
d. A positive attitude
133.
10. When you understand and relate to another person’s feelings, thoughts, and experiences, you are demonstrating
a)
a. self-awareness.
b)
b. self-management.
c)
c. social awareness.
d)
d. relationship management.
134.
11. As the group leader, Janine needed to address the issue of effective communication, an important part of which of the following:
a)
a. Self-awareness
b)
b. Self-management
c)
c. Social awareness
d)
d. Relationship management
135.
12. If you are a change catalyst, you are likely to
a)
a. enjoy helping others.
b)
b. show organizational awareness.
c)
c. set high standards for yourself.
d)
d. work to improve situations.
136.
13. Emotional intelligence is especially important today because
a)
a. collaboration is becoming a standard method of achieving business goals.
b)
b. our culture is more respectful, relaxed, and free.
c)
c. people need to interact in more secure business environments.
d)
d. everyone can be a world traveler and see other cultures.
137.
15. As Penny used her emotional intelligence to separate negative feelings from the positive action she could take in a situation, she experienced the benefit of
a)
a. solving problems.
b)
b. responding to criticism.
c)
c. communicating needs effectively.
d)
d. being flexible.
138.
17. When we face difficult people, emotional intelligence helps us to
a)
a. control someone else’s emotions.
b)
b. respond on the same negative level as them.
c)
c. see the reasons people behave the way they do.
d)
d. stand our ground and not give in.
139.
19. When a leader keeps trying in spite of setbacks, s/he is demonstrating which of the following characteristics of emotional intelligence:
a)
a. Proactive behavior
b)
b. Perseverance
c)
c. Positive working relationships
d)
d. Confidence
140.
20. Which of the following is a true statement about emotional intelligence and leadership:
a)
a. Leaders are expected to take action after problems develop.
b)
b. Leaders need to be confident that what they are doing is acceptable.
c)
c. Leaders learn to outlast business fads and trends.
d)
d. Leaders have to get along with a variety of people.
141.

An individual with high level of personal resilience possesses

a)

Self belief

b)

Self confidence

c)

Resourcefulness

d)

All of the above

142.

Emotional Intelligence addresses

a)

Emotional dimension of intelligence

b)

Social dimension of intelligence

c)

Survival dimension of intelligence

d)

none

143.

The ability to actdeliberately,to say what you mean and what you say refers to

a)

Commitment

b)

Trust radius

c)

Intentionality

d)

Self control

144.

The ability to bounce back inthe face of adversity is called

a)

Resilience

b)

Outlook

c)

Service orientation

d)

Commitment

145.

The degree of which you are able to notice your feelings, label them and connect to source as called as

a)

Personal power

b)

Emotional self -awareness

c)

Constructive Discontentment

d)

Self regulation

146.

The ability to stay calm, focused and even in the face of disagreement or conflict is

a)

Resilience

b)

Personal power

c)

Self awareness

d)

Constructive discontent

147.

You should avoid the urge to interrupt the speaker when you think you have something important to say.

a)

True

b)

False

148.

While listening, you should _____________ your understanding of what's being said.

a)

cancel

b)

change

c)

modify

d)

monitor

149.

You should take listening _________________.

a)

for granted

b)

to the next level

c)

seriously

d)

to Sedanos

150.

One should use ______________ listening strategies.

a)

passive

b)

active

c)

disengaged

d)

over-active

151.

What should you do before expressing your thoughts?

a)

Take time to gather them

b)

Nothing, just speak them into existence.

c)

Spend time doing adequate research between conversations.

d)

Grab a shovel.

152.

What does the "E" stand for in non-verbal communication strategies?

a)

Exist

b)

Endocrine system

c)

Energy

d)

Eye contact

153.

What does the "T" represent with non-verbal active listening?

a)

Tenacity

b)

Touch

c)

Taco Bell

d)

Touching inappropriately

154.

When you greet and interact with people, you should _____________________.

a)

not your head at them

b)

always check your breath first.

c)

refer to them by name

d)

squeeze their hand tightly to show you dominate them.

155.

Which of these is a strategy for meeting people and forming friendships?

a)

Try to put yourself in situations where you'll meet people who share your interests and values.

b)

Walk up and down your block saying hello to strangers.

c)

Place a letter in a bottle and throw it into the Atlantic Ocean and wait for a reply.

d)

Place a "friend wanted" ad in the local newspaper.

156.

What are human relation skills?

a)

The ability to read other people.

b)

The ability to dominate a conversation.

c)

How well we relate and treat others.

d)

How we communicate.

157.

Which is the lowest level of Maslow's Hierarchy of Needs?

a)

Esteem

b)

Biological

c)

Safety

d)

Self-Actualization

158.

Which of these is a great way to make connections with your professor?

a)

Seek contact right after class

b)

Connect with instructors during office hours

c)

Connect with instructors through email

d)

All of the above

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