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Sales techniques

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

A quality of a Commercial is to be

a)

empathetic

b)

embittered

c)

antipathique

d)

obtuse

2.

In the commercial interview, "time validation" is positioned in ...

a)

before the meeting

b)

start of meeting

c)

middle of the interview

d)

after the meeting

3.

Asking questions about the customer's context (its market, its customers, its competitors) is done by ...

a)

in the middle of the negotiation

b)

during the discovery

c)

during the first contact

d)

after the argument

4.

What does MBTI mean?

a)

My Bicycle Tells Information

b)

Myers Briggs Type Information

c)

Myers Briggs Type Indicator

d)

My Best Type Indicator

5.

MBTI, what is the most common profile in the world?

a)

INTJ

b)

ENFJ

c)

ESTP

d)

ISFJ

6.

The lack of image of the commercial function, the founding myth (resistance) of the French is

a)

Nabilla

b)

Bernard Tapie

c)

Jeanne d'Arc

d)

Jules César

7.

In the MBTI, how many personalities can we identify ?

a)

18

b)

12

c)

24

d)

16

8.

Job in sales, find the intruder

a)

bear the pressure

b)

at ease with people

c)

stay at the office

d)

goal achievement

9.

Authenticity is an asset in the sales function

a)

yes

b)

no

10.

Which word is not synonymous with objection ?

a)

obstacle

b)

refutation

c)

reputation

d)

counter-foot

11.

Dealing with an objection is

a)

do not pay attention to remarks and convince

b)

listen, insist, reformulate and sell

c)

listen, accept, approve, conclude

d)

écouter, creuser, reformuler, accepter et répondre

12.

Buying is easier than selling

a)

false

b)

true

13.

Find the right order of the different stages of the commercial interview

a)

negotiation, discovery, summary, argumentation, contact, conclusion

b)

summary, discovery, contact, argumentation, conclusion, negotiation

c)

contact, discovery, summary, argumentation, negotiation, conclusion

d)

contact, argumentation, discovery, negotiation, summary, conclusion

14.

The author of "No Wind is favorable to those who do not know where they are going" is ...

a)

Sénèque

b)

Socrate

c)

Aristote

d)

Platon

15.

10 TOP negotiator tips: timing is all about

a)

the salesperson must always be on time for interviews

b)

the salesperson must master the time to master the negotiation

c)

the salesperson must respect the buyer's speaking time

d)

the salesperson must complete the interview within the allotted time

16.

"feeling a winner before signing the contract" is one of the Top Negotiator tips

a)

TRUE

b)

FALSE

17.

The definition of "Key Account" ?

a)

A large account is an exporting company

b)

A large account is a small company

c)

A large account is a full account

d)

A large account is a multi-site business

18.

The sales function can lead to general management

a)

true

b)

false

19.

To thrive in the sales function, you must love to communicate

a)

false

b)

true

20.

Sales job, find the intruder

a)

tranquility

b)

challenge

c)

perseverance

d)

compétition