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AQA GCSE Business - Organisational Structures

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

The passing of authority from one level to another is called:

a)

Delegation

b)

Responsibility

c)

Chain of Command

d)

Span of Control

2.

Which of the following is an advantage to a business of delayering its organisational structure?

a)

The duties of employees may be reduced

b)

Spans of control will become narrower

c)

Promotional opportunities will improve

d)

Staff costs will be reduced in the long term

3.

Which of the following statements best describes the term span of control?

a)

The formal channels of communication in an organisation

b)

Removal of a level in an organisational structure

c)

The number of levels in an organisational hierarchy

d)

The number of people that directly report to a line manager

4.

Which of the following is a key feature of centralisation?

a)

Major decisions are made by a small number of senior staff

b)

Major decisions are made by junior staff

c)

Delegation is actively used in the organisation

d)

A democratic management style exists

5.

Which of the following is the main advantage to a business of having a formal, internal organisational structure?

a)

Employees have clearly defined job roles and duties

b)

The layout of the organisation will be detailed on a map for new staff

c)

Every employee will report to at least two line managers

d)

Labour productivity will be lower

6.

Which of the following best describes the term chain of command?

a)

Lines of authority in an organisation along which communication flows

b)

Passing authority to others

c)

A subordinate giving feedback to a superior

d)

The number of employees that directly report into a line manager

7.

In which type of organisational structure would communication from the top of the organisation to the bottom layer of the organisation be the fastest?

a)

Tall

b)

Flat

c)

Hierarchical

d)

Regional

8.

Which of the following best describes the term decentralisation?

a)

The business is organised into different functional areas

b)

Key decisions are made by a small number of senior staff

c)

The business is geographically widespread

d)

Junior managers are given authority to make important decisions

9.

A flat organisational structure will usually have:

a)

Rigid rules

b)

A more flexible approach to decision making

c)

Many levels in the hierarchy

d)

More promotional opportunities for employees

10.

Which of the following is a disadvantage of centralisation?

a)

Decisions made may not be in line with the overall business aims

b)

Increased costs of training

c)

Inconsistent decision making across the organisation

d)

Low levels of motivation amongst junior managers