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business communication

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

The communication which is spoken, read, heard, and written is

a)

verbal communication

b)

non verbal communication

c)

gestural communication

d)

formal communication

2.

The term communication is derived from the term

a)

communis

b)

communico

c)

communicate

d)

None of the above

3.

the flow of communication from top to bottom is called

a)

downward communication

b)

upward communication

c)

horizontal communication

d)

upward communication

4.

gestural communication is

a)

formal communication

b)

informal communication

5.

Distance in communication belong to

a)

Physical barrier

b)

Semantic barrier

c)

Psychological barrier

d)

Organisational barrier

6.

Psychological barrier refers to

a)

premature evaluation

b)

ego

c)

emotions

d)

poor listening

e)

All the above

7.

what do you feel about the subject business communication.

a)

easy

b)

difficult

8.

do you like this subject

a)

yes

b)

no

9.

what is gesture?

4 lines
10.

suggestions, complaints and grievances

a)

upward communication

b)

downward communication

c)

horizontal communication

d)

diagonal communication