Free Printable BQH to BH Test

1.

What amount can we offer a customer if he/she has completed repaying the loan and ready to take next cycle loan ?

a)

Rs-5000/-

b)

Existing Loan Amount + Rs.7500/-

c)

Existing Loan Amount + Rs.10,000/-

d)

Rs.15,000/-

2.

If a customer has paid 5 EMIs in May to Sept'20 then what amount is customer eligible for ? ( >= 50% of EMI paid )

a)

No Amount Eligible

b)

Half of Existing Loan Amount

c)

Existing Loan Amount +10000

d)

Rs.5000/-

3.

If customer has paid all 3 EMIs in May to Sept'20 then what amount is he/she eligible for ? ( >=10% but < 50% EMI paid )

a)

Rs-7000/-

b)

Existing Loan Amount + Rs.10,000/-

c)

Rs.15,000/-

d)

Existing Loan Amount + Rs.5000/-

4.

What is deducted from the New Loan Amount in Net-Off Process ?

a)

Loan Processing Fee + Insurance Fee

b)

Pay-Off Amount of Previous Loan + LPF + Insurance Fee

c)

Pay-Off Amount of Previous Loan

d)

Rs.5000/- + Pay-Off Amount + LPF + Insurance Fee

5.

How many members need to sign the Special Covid 19 Centre Recommendation Form

a)

Just One Member

b)

Atleast 5 Centre Members

c)

Atleast 3 Centre Members

d)

Atleast 2 Centre Members

6.

If Customer is not found eligible by BH in cross-verification and GRT , how should the customer be marked in Esthenos ?

a)

Hold Disbursement

b)

Stop Disbursement

c)

Un-Disburse

d)

Cancel Disbursement

7.

What types of loans fall under "Revised Policy on Over Indebtedness" ? where lender count and outstanding limit will not be impacted ?

a)

Covid 19 Special Loan

b)

Home Loans

c)

Education Loan and/or Medical Loan

d)

Personal Loans

8.

When is the Loan Agreement and Loan Card given to a customer ?

a)

After the approval from QC at HUB

b)

On or Before First Repayment Date

c)

After Cross-Verification

d)

After GRT by BH

9.

What can the customer pay in Airtel Cash Drop Banking Outlets

a)

EMIs of March/April/May '20

b)

Only Own EMIs

c)

Only Group EMIs

d)

Own EMI as well as the entire JLG Group EMIs

10.

What is the prerequisite for customers to use the Airtel Cash Drop facility ?

a)

Loan Agreement

b)

Loan Card & Mobile Phone

c)

KYC Documents

d)

Loan Card Only

11.

What happens once the payment is successful in Airtel Banking Outlets ? HE/She receives ..

a)

Confirmation Phone Call

b)

Confirmation SMS

c)

Confirmation E-Mail

d)

Confirmation on Paper by Retailer

12.

If a customer makes a payment in the Airtel Cash Drop Banking Outlet before the Due Date before 7:45 pm, how long does it take to reflect in FIS ?

a)

15 Minutes

b)

10 Minutes

c)

5 Minutes

d)

30 Minutes

13.

If a customer makes a payment in the Airtel Cash Drop Banking Outlet before the Due Date will it save money for him/her ?

a)

No

b)

Depends on the Amount of the payment

c)

Yes

d)

None of the answers are correct

14.

What is the name of the APP used to make any payment at the APBL-BO ?

a)

Airtel Mitra

b)

Airtel Payment Gateway

c)

Airtel Payment Service Application

d)

Airtel Loan Payment App

15.

What is the full form of BBPS ?

a)

Bharat Bills & Payment System

b)

Bharat BillPay Payment System

c)

Bharat Bill Payment System

d)

Bharat BillPay Payment Service

16.

What type of payments can the customer make using the BBPS Service ?

a)

Pre-Closure/Partial Payments/OD/Regular EMI

b)

Only Regular EMIs

c)

Partial Payments/OD/Regular EMI

d)

Only OD Amount

17.

New MFIN Toll free No ?

a)

1800 102 1060

b)

1800 102 1080

c)

1800 102 1070

d)

1800 102 1090

18.

Where do we send Insurance claim documents?

a)

RO Office

b)

Zonal Co-ordinator - Cross Sell

c)

Cross Sell Team at HO

d)

Insurance Claim Team - Central HUB

19.

Which fraud declaration form must be submitted monthly to AM jointly signed by BH & BQH?

a)

Form 1

b)

Form 2

c)

Form 3

d)

Form 4

20.

What is the claimable maximum period of time for Hospitalisation under Health Insurance?

a)

20 Days

b)

25 Days

c)

30 Days

d)

40 Days

BQH to BH Test

Total questions: 20

Worksheet time: 40mins

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