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PMG1123 --- Ch.04 Organizational Structure & Design

Total questions: 20

Worksheet time: 20mins

Name
Class
Date
1.

Organizational structure is the formal arrangement of jobs within organization.

a)

TRUE

b)

FALSE

2.

Organizing involves the process of dividing jobs that are suitable with organizational goals and directions.

a)

TRUE

b)

FALSE

3.

There are seven elements in organizational design.

a)

TRUE

b)

FALSE

4.

Work specialization refers to the entire jobs being broken down into steps and each steps is completed by a different persons.

a)

TRUE

b)

FALSE

5.

Functional departmentalization refers as grouping jobs on the basis of territory or geography.

a)

TRUE

b)

FALSE

6.

THREE (3) important concepts in chain of command are, authority, responsibility and overspecialization.

a)

TRUE

b)

FALSE

7.

When decisions tend to be made at lower levels in an organization, the organization is said to be centralization.

a)

TRUE

b)

FALSE

8.

In matrix structure, employees have two bosses.

a)

TRUE

b)

FALSE

9.

The divisional structure is an organizational structure made up of separate business units or divisions.

a)

TRUE

b)

FALSE

10.

The number of employees a manager can efficiently and effectively supervise refer to span of control.

a)

TRUE

b)

FALSE

11.

The specification of 'who report to whom' is known as ______________.

a)

division of work

b)

downsizing

c)

chain of command

d)

specialization

12.

Organizational structure that assigns specialist from different functional departments to work on one or more project led by projects managers is referring to _____________ structure.

a)

functional

b)

divisional

c)

functional

d)

matrix and project

13.

Which of the following is NOT a result of work that has become overspecialization?

a)

stress

b)

low turnover

c)

increased absenteeism

d)

poor quality

14.

______________ consists of a small core of full time employees and outside specialist temporarily hired as needed to work on projects.

a)

Virtual organization

b)

Matrix and project structures

c)

Team structure

d)

Divisional structure

15.

Below are the importance concepts of chain of command EXCEPT ________________.

a)

authority

b)

unity of command

c)

skills

d)

unity of command

16.

Which one of the following is NOT the characteristic of simple structure?

a)

Low departmentalization

b)

Decentralize authority

c)

Low departmentalization

d)

Little formalization

17.

Grouping jobs by type of customer and needs. This statement refer to _____________________.

a)

Product departmentalization

b)

Customer departmentalization

c)

Process departmentalization

d)

Geographical departmentalization

18.

Which of the following is traditional organizational designs?

a)

Functional structure

b)

Team structures

c)

Matrix and project structures

d)

Virtual organization

19.

_________________ also known as departmentalization by funtion.

a)

Team structure

b)

Divisional structure

c)

Simple structure

d)

Functional structure

20.

Under ________________ employees are more involved and empowered. However there will be no clear of command.

a)

Simple structure

b)

Team structure

c)

Functional structure

d)

Matrix and project structure