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BUSINESS SERVICES

Total questions: 25

Worksheet time: 25mins

Name
Class
Date
1.

__________ are intangible in nature; they are neither manufactured, transported nor stocked.

a)

Management

b)

Services

c)

Business

d)

Entrepreneurship

2.

A service can be experienced by

a)

Inseparability:

b)

Intangibility:

c)

Inconsistency:

d)

Perishability:

3.

(RBI) Full form

a)

Central bank of India

b)

Reserve Bank of India

c)

Commercial banks India

4.

The __________ banks play an important role in economic and social development of a country.

a)

Conserve

b)

Cooperative

c)

commercial

5.

Crossed Cheques are to be deposited only in the payees account.

a)

True

b)

False

6.

The bank which controls and coordinates currency and credit policy of India is (a)  

7.

The commercial banks of India are governed by (a)  

8.

The banking services provided through internet is called

a)

a)C – banking

b)

b) Exchange banking

c)

c)E – banking

d)

d) Wide banking

9.

Name the document

(a)  

10.

E-banking provides communication services through internet .

a)

True

b)

False

11.

Load on branches of the banks can be reduced by e-banking .

a)

True

b)

False

12.

Life insurance is not based on the principle of indemnity.

a)

True

b)

False

13.

Principle of Utmost Good Faith is not applicable in Life Insurance.

a)

True

b)

False

14.

Ship, cargo and freight are important elements of Fire Insurance.

a)

True

b)

False

15.

Fire insurance is a contract of indemnity.

a)

True

b)

False

16.

Principles of insurance means that the parties to an insurance contract must be truthful in the declaration they make.

a)

True

b)

False

17.

Fire insurance policy usually does not exceed -------- year .

(a)  

18.

The principle of insurance that requires full and accurate disclosure of facts and other important information is called (a)   .

19.

The principle of insurance that gives right to an insurer to stand in place of the insured after settlement is called (a)   .

20.

The type of insurance that gives protection of the life to a person is called (a)   .

21.

Written contract between the insured and the insurer is known as (a)  

22.

Commercial Banks provide the facility of fund transfer from one place to another, on account of inter-connectivity of branches. Such facility is called as:

a)

a) Acceptance of deposits

b)

b) Allied services

c)

c) Lending of funds

d)

d) Remittance of funds

23.

If a person has insured for Rs 4, 00,000. A fire broke out and the actual amount of loss amounted to Rs 2, 50,000. How much amount can he claim:

a)

I. 4,00,000.

b)

II. 2,00,000

c)

III. 2,50,000

d)

IV. None of the above

24.

Proximate cause means :

a)

I. Natural causes.

b)

II. Human causes

c)

III. Economic causes

d)

IV. Losses which are caused by perils stated in the policy.

25.

This principles states that it is the duty of the insured to take reasonable steps to minimise the loss or damage to the insured property. Name the principle.

(a)