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WorksheetsSFS & Amazon
Total questions: 24
Worksheet time: 12mins
Full form SFS is
Shopping from store
Ship from Store
Stock from Store
Ship from STOP
Picker panel includes
To check SKU, Product Name ,Image
Quantity,EAN,Size,Colour,Set
Both
None
During quality check ,what has to be done from below
Expiry
Damage
Defect
All of the above
The picture denotes which process of SFS
Picking
Packing
Both
None of these
Full form of OMM
Order Management Module Panel
Order Management Model
Order Maintaining Management
Order Maintenance Management
Courier person will give us
Proof of Delivery
Delivery bill
Delivery slip
Nothing
The ____ number from the system and on the package should be matched before giving it to courier boy.
Order number
AIR WAY BILL
Date
None
While packing, fragile sticker are mandate to affix on which items
Home
Cosmetics
Fragrance
All of the above
Our Courier Partners are
Delhivery, ECOM Express and Blue Dart
DTDC,ECOM Express
Dunzo,DTDC,ECOM Express
DHL ,DTDC, Blue Dart
Customer Invoice has to be put on packet or kept inside the packet
Outside
Inside
Any suitable place
Not to be put
While receiving a return package ____ number should be tallied with courier manifest list
Order No.
Date
Name of the Customer
AWB
We have to Bubble Wrap Fragile Items
True
False
In Click and Collect process
We have to deliver item to customer’s address personally
The customers come to the store and pick the item
Both
None
SFS login portal can be accessed by
Only SFS Champs
Only Unit Head
Anyone in the store can use
Only SSL
Full Form of RMA
Return Merchandise Authorization
Return Merchandize Approval
Recollect Merchandize Approval
Return Mechanism Authorization
There are _____ types of customer returns
One
Three
Four
Two
Retuned products should undergo QC
True
False
Customer can return product to any nearby Shoppers Stop store and can get ____
Gift Card
Credit Note
Gift Voucher
Exchange Note
Salvage is order cancelling due to
Damage Product
Mis- Match Product
Exchange Product
Soiled Product
Select the correct Inventory name
MAD
BAD
SAD
NAD
Name the Process
Selection of Product
Quality Check
Return Check
Damage Check
Who is the first level of ESCALATION
Unit Head
CCA
Department Manager
Customer
Shipping Label is a part of which process
•Quality Check
•Picker Panel
•Ready for Dispatch
•Packing
We have tie up with ____ delivery companies .
Two
Three
Four
Six
