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WorksheetsIBM-SD
Total questions: 20
Worksheet time: 7mins
EU is having an issue with his BUDS F8 and got an error message "com.emc.documentum". What exceptions should be added on Proxy settings for this issue?
*headoffice.corp.bpi.com.ph*
*headoffice.bpi.com.ph*
*remoteoffice.corp.bpi.com.ph*
*headoffice.branchserver.com.ph*
What is the meaning of UCAS?
Universal Customer Acquaintance Service
Universal Care Assurance Service
Unified Customer Assistance Service
Universal Customer Acquisition System
What is the meaning of DTAS?
Deposit Transaction Approval System
Deposit Time Approval System
Deposit Transaction Analytics System
Deposit Transaction Access System
Fill in the blanks. The meaning of B.U.D.S is "Branch (a) Delivery System.“
What command should EU use, if they encounter white screen/no icons on Feeders Application?
a. CTRL+ALT+DELETE and select switch user
b. CTRL+ALT+END and Logoff
c. Restart PC and create new Feeders Application
d. None of the above.
What is the IP Address and Port number in our Proxy settings?
192.168.199.30 : 8080
10.33.168.192 : 8080
192.168.199.34 : 8080
10.6.2.241.33 : 8080
What is the Hotline of Service Desk?
(a)
Who is our support for RDS access concern?
(a)
What is the meaning of EAS?
Electronic Approval System
Electronic Automated System
Electronic Assistance System
Electronic Acess System
What is the preferred browser when using UCAS URL?
A. Mozilla Firefox
B. Internet Explorer
C. Google Chrome
D. Microsoft Edge
What is the meaning of RTC?
Remote Thin Client
Remote Top Control
Remote Technology Computer
Remote Technical Client
If you encounter this error message on DTAS,EAS,ITOSR. What should you check next?
Note : EU already changed password in NPMS
Check if Active Directory is Disabled
Check if EU has Internet connection
Time and Date format
Check if EU is Locked out on NPMS
What is the SNOW template. For user to have access on external sites
Whitelisting Request
Internet Access Request
Access Rights - Internet
External Site Request
What is the meaning of AccGen?
Accountant Generation
Account Generator
Account Generation
Accounting Gen
Which tab should you check if the EU is locked out on his/her Active Directory?
General
Member
Account
Profile
What is the preferred browser of UNITAS.
Microsoft Edge
Mozilla Firefox
Google Chrome
Internet Explorer
What SNOW template will I use if I need to add my ADID to O365-users group?
ADID Member
Active Directory Membership
Active Directory ID Requests
O365 Requisition
What is only printer that can be used on Feeders Application
Olivetti
EPSON
Brother
HP
What is the URL for Outlook Web Application
Who handles the Service Catalog for Reactivation of ADID?
ITO SAM
PSSD
Service Desk
AMTI-WSS
