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Worksheets

Communication Skills

Total questions: 10

Worksheet time: 9mins

Name
Class
Date
1.

What is nonverbal communication?

a)

Using facial expressions, gestures, etc.

b)

Using your words

c)

Talking face-to-face

d)

Being silent

2.

The barriers to communication are misunderstandings, language/culture, and ______.

a)

texting

b)

active listening

c)

poor listening skills

d)

clear communication

3.

People with vision impairments use sign language to communicate.

a)

True

b)

False

4.

Body language includes which of the following?

a)

Posture

b)

Facial expressions

c)

Gestures

d)

All of these

5.

There are ___ parts to an "I" Message.

a)

1

b)

2

c)

3

d)

4

6.

____ is the way a person says something to indicate what he or she is feeling or thinking.

a)

Body language

b)

Eye contact

c)

Tone

d)

Sign language

7.

Aggressive is the best communication style.

a)

True

b)

False

8.

Which of the following is an active listening strategy?

a)

Interrupt constantly

b)

Concentrate

c)

Stay on your phone

d)

Be judgemental

9.

____ occurs when a listener lets a speaker know that he or she is trying to understand the message being delivered.

a)

Criticism

b)

Interjection

c)

Communication

d)

Feedback

10.

Good communication is crucial to all relationships.

a)

True

b)

False