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Market segmentation

Total questions: 10

Worksheet time: 18mins

Name
Class
Date
1.

What does KYC stand for?

a)

Know your customer

b)

Keep your customers

c)

k-y-c Mrs.

d)

Keep your cash

2.

Select all the correct answers. KYC helps companies in:

a)

Creating companies’ offerings by tailoring them to their customers’ needs.

b)

Communicating companies’ offerings by tailoring them to their customers’ needs.

c)

Producing companies’ offerings by tailoring them to their customers’ needs.

d)

Delivering companies’ offerings by tailoring them to their customers’ needs.

3.

STP stands for:

a)

Segmentation

b)

Segregation

c)

Targeting

d)

Positioning

e)

Productivity

4.

What is segmentation?

4 lines
5.

Provide an example of segmentation

4 lines
6.

In general, what are the two broad groups of characteristics marketers use to perform segmentation?

a)

Consumer data

b)

Behavioral characteristics

c)

Demographic data

d)

Psychographic characeteristics

7.

What is targeting?

4 lines
8.

Provide an example of "targeting".

4 lines
9.

What is positioning?

4 lines
10.

Provide an example of positioning.

4 lines