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CS Week 2020

Total questions: 15

Worksheet time: 3mins

Name
Class
Date
1.

Which of the following is not included in the SYKES daily health checklist?

a)

Purpose

b)

Site

c)

City of Residence

d)

Age

2.

According to the SYKES Covid-19 Prevention advert, wherever you go, always remember to practice the 3 Ws. (Which is not included)

a)

Wash your hands

b)

Wear your ID

c)

Wear your mask

d)

Watch your distance

3.

Based on CDC, below are the symptoms of Covid-19 except:

a)

Rashes

b)

Dry cough

c)

Fever or Chills

d)

Muscle or joint pains

4.

SYKES is implementing a “No Facemask and Faceshield, No Entry Policy”

a)

True

b)

False

5.

According to WHO, at least how far apart should we be from one another to practice proper social distancing?

a)

5 Meters

b)

6 meters

c)

3 meters

d)

1 meter

6.

According to CDC, how long should you wash your hands to get rid of germs/viruses?

a)

At least 2 minutes

b)

At least 30 seconds

c)

At least 20 seconds

d)

At least 1 minute

7.

What does PPE stand for?

a)

Personal Preventive Equipment

b)

Personal Protective Equipment

c)

Personal Precautionary Equipment

d)

None of the above

8.

How many air purifiers were installed in the 3rd Floor COF production?

a)

2

b)

3

c)

4

d)

4

9.

At what time does the misting and floor disinfection happen at the 3rd floor COF production

a)

Morning

b)

Afternoon

c)

Night

d)

None of the above

10.

How long is the prescribed isolation period for people diagnosed with COVID 19?

a)

4 weeks

b)

6 weeks

c)

8 weeks

d)

2 weeks

11.

How many Vans and Buses is SYKES providing to accommodate onsite agents to and from work?

a)

1-10

b)

11-20

c)

21-30

d)

More than 31

12.

According to the latest announcement of the President of the Philippines, Metro Manila will still be under GCQ until?

a)

October 15, 2020

b)

October 31, 2020

c)

November 15, 2020

d)

December 31, 2020

13.

Other than Metro Manila, these areas are still under GCQ except:

a)

Batangas

b)

Cavite City

c)

Bacolod City

d)

Tacloban City

14.

What is this year's Customer Service week theme?

a)

Everyday Heroes

b)

Magic of Service

c)

Dream Team

d)

Building Trust

15.

To accommodate the 1 seat apart setup, how many production areas does Capital One Canada currently have?

a)

1

b)

2

c)

3

d)

4